Store Supervisor- Ace Liquor Fort Mcmurray - Fort McMurray, Canada - Alcanna Inc.

Alcanna Inc.
Alcanna Inc.
Verified Company
Fort McMurray, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

About ACE Liquor
ACE Liquor is a great place to work, with a friendly atmosphere. We provide our Customers with vast selection of specialty liquors, beers and wines

Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun.

When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.


About The Role


We are currently looking for friendly, outgoing, and customer service-driven individual to join our team as
Store Supervisor at our
Ace Liquor store in
Fort McMurray,
AB.



Purpose of Job
Provide supports to management of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience.

Understand customer needs and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.


Essential Business Functions, Responsibilities and Accountabilities

People Management Skills

  • Customer service driven, friendly, willing to talk to all customers
  • Promote a work culture that makes your store an inviting place to work
  • Be a role model who supports and inspires fellow team members
  • Delegate tasks to team members and set priorities in partnership with management
  • Communicates in a clear and concise manner to team, participates in huddles/meetings, relay pertinent information
  • Provide guidance to team members while supporting management initiatives

Customer Offering

  • Deliver exemplary customer service
  • Greet customers when they enter the store and take customer to product when required
  • Generate sales by educating, advising, and suggesting products to every customer
  • Maintain a high level of service and product knowledge
  • Resolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaints
  • Accountable for product rollouts and product launches in partnership with management
  • Understand and utilize local market tends in partnership with management
  • Evaluate programs and promotions for effectiveness and offer recommendations to management
  • Assist customer from store and/or offer car service when appropriate

Financial

  • Complete customer transactions on the PointofSale (POS) device, including payment
  • Understand the POS system and all transactions that may arise
  • Ensure all cash handling policies & procedures are adhered to
  • Ensure all opening & closing procedures are done correctly
  • Complete end of day till reports
  • Ensure safe is locked at all times and deposits are secured

Day to Day Operations

  • Meet or exceed department financial targets through partnership with management
  • Ensure department follows merchandising and pricing guidelines
  • Assist in all operational duties in partnership with management
  • Ensure store is presentable and relay any maintenance issues to management
  • Manage ordering and receiving in partnership with management
  • Actively aim to increase and share product knowledge
  • Maintain inventory levels in partnership with management
  • Attend OHS and LP meetings and training sessions
  • Stock shelves and cooler with product
  • Set daily tasks for the store in absence of management
  • Review flyers, upcoming events, and promotions; execute appropriately
  • Participate in routine store maintenance and cleaning

Qualifications

Work Experience

  • Minimum, 1year experience in retail environment
  • Minimum, 1year supervisory experience (preferred)

Education

  • High School Diploma or equivalent
  • ProServe/Serving It Right Certification
  • First-Aid Certificate is considered an asset
  • Training in wine/beer/spirits (preferred, not required)

Other Skills and Capabilities

  • Highly selfmotivated
  • Customer service driven
  • Effective teamwork skills
  • Strong sales background
  • Strong communication skills (written and verbal)
  • Must be able to pass a Background Check
  • Must have access to reliable transportation

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Employee assistance program
  • Extended health care
  • Onsite parking
  • Paid time off
  • Store discount
  • Tuition reimbursement

Schedule:

  • Day shift
  • Every Weekend
  • Holidays
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Ability to commute/relocate:

  • Fort McMurray, AB: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:


  • Retail management: 1 year (preferred)

Work Location:
In person
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