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Customer Service Team Lead
2 weeks ago
AlgaeCal Inc. CanadaYo, Merlin: Want to sprinkle a little magic into our customer success center? Do you believe that people come first, and that great service is the key to success? If you're nodding your head, then we should talk. We've got a cracking opportunity for you to join our team as a Cust ...
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Service Manager Lead
1 week ago
Simpplr Inc CanadaWe are looking for a Professional Services leader who cares deeply about delivering the best possible experience for our customers through simplicity, innovation and excellence. · The Professional Services leader will be a part of the Product and Customer Experience leadership t ...
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Urgent Search: IT Services Lead
2 weeks ago
CyberClan CanadaThe IT Services Lead is responsible for ensuring that our Internal IT Systems are secure, consistent and reliable by monitoring, working closely with 3rd party vendors and ensuring we provide excellent customer service to our staff, clients and families. You'll help develop, main ...
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Full Time Service Lead
1 week ago
Reitmans ( Canada ) Limited Canada Full timeTeam Lead (Full Time), Reitmans, Winkler Crossing · ~ Full-time · ~ Business Type: Store - Reitmans · ~ Permanent At Reitmans we're on a mission to reveal every woman's beauty. Your beauty. To do so fashion needs to fit women and not the other way around. After all, great fash ...
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Full Time Service Lead
1 week ago
Reitmans ( Canada ) Limited Canada Full timeTeam Lead (Full time) - RioCan Langley Centre · ~ Full-time · ~ Business Type: Store - RW · ~ Permanent At RW &CO., We believe every single outfit reveals possibility, and we share our community's love for the confidence that our products, services, and expertise bring to thei ...
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Senior Lead, Project Services
1 day ago
Exp Global Inc. CanadaAs one of Atlantic Canada's largest and most reputable engineering and architecture firms, EXP is extremely proud to offer a full suite of multidisciplinary consulting services to our clients. We are also 100% employee-owned, which gives us great flexibility to make many key busi ...
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Lead Service Field Engineer
2 weeks ago
Avature CanadaWestRock (NYSE :WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, r ...
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Passenger Service Sr Lead
2 weeks ago
lliance Ground International CanadaPassenger Service Sr Lead page is loaded · Passenger Service Sr Lead · Apply locations Winnipeg, MB time type Full time posted on Posted 8 Days Ago job requisition id R Job Description: · Are you a detail-oriented problem solver who focuses on outstanding customer service? · ...
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Superviseur de Service Floor Leader
2 weeks ago
KINKA FAMILY Canada**À propos de KINTON RAMEN** · Fondé en mai 2012, KINTON RAMEN a été l'un des premiers restaurants de ramen japonais de Toronto. Dirigé par le chef exécutif Aki Urata et son équipe de chefs de ramen professionnels, KINTON RAMEN s'efforce d'offrir à ses clients une expérience culi ...
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Food Service Production Lead Hand
1 week ago
University of Toronto CanadaUnion (USW Local 1998) Job Opportunity – Hospitality Services · Posting Date: June 4, 2024 Closing Date: June 18, 2024 · Position Title: Food Service Production Lead Hand Department: Hospitality Services · Appointment Type: Full-time, Continuing · Job Classification: U ...
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Service Catalogue Lead
4 weeks ago
Altis Technology CanadaThe Service Catalogue Lead will play a crucial role in developing a digital research infrastructure service catalogue, accessible to all researchers across Canada. Reporting to the Director of Strategic Initiatives, this position involves close collaboration with both internal an ...
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University of Ottawa , , CanadaLead Research Advisor, Grant Development Services page is loaded · Lead Research Advisor, Grant Development Services · Apply locations Ottawa, ON Tabaret Hall time type Full time posted on Posted 3 Days Ago job requisition id JR13354 Follow us on LinkedIn · Job Type: · Em ...
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Customer Service Team Lead
2 weeks ago
AlgaeCal Inc. Canada $70,000Yo, Merlin: Want to sprinkle a little magic into our customer success center? Do you believe that people come first, and that great service is the key to success? If you're nodding your head, then we should talk. We've got a cracking opportunity for you to join our team as a Cust ...
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University of Toronto Canada Full timeUnion (USW Local 1998) Job Opportunity – Hospitality Services · Position Title: Food Service Production Lead Hand Department: Hospitality Services · Appointment Type: Full-time, Continuing · Victoria University is committed to equity in access to employment and a diverse and i ...
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IT Service Delivery Lead, US
3 weeks ago
Campari Canada $114,600 - $143,300By continuing to use and navigate this website, you are agreeing to the use of cookies. · Accept Close · Press Tab to Move to Skip to Content Link · Search by Keyword · Search by Location · Select how often (in days) to receive an alert: · Create Alert · × · Select how oft ...
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Team Lead, Office Services and Facilities
3 weeks ago
University of British Columbia Canada $5,209 - $7,485Job Profile AAPS Salaried - Student Management, Level A · Job Title Academic Advising Lead, Student Services · Department Education Support | School of Biomedical Engineering | Faculty of Medicine · 33 CAD Monthly · Our commitment to employment equity helps achieve inclusion ...
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Academic Advising Lead, Student Services
3 weeks ago
University of British Columbia Canada $5,209 - $7,485Staff - Non Union · Job Category M&P - AAPS · Job Profile AAPS Salaried - Student Management, Level A · Job Title Academic Advising Lead, Student Services · Department Education Support | School of Biomedical Engineering | Faculty of Medicine · Compensation Range $5, $7,485. ...
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Customer Service Team Lead- Remote
3 weeks ago
Exavalu Inc Canada Full timeExavalu Solutions India Pvt Ltd | Full time · Exavalu is a US based consulting firm specialized in Digital Transformation Advisory and Digital Solution Delivery for select industries like Insurance, Healthcare and Financial Services. Our Headquarters is in California, US with mu ...
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Director of Project Management
3 weeks ago
ZIRO Canada*La version française suit* · *Accepting applications from across Canada* · Customer Experience | Anywhere in Canada | Full-time Permanent · You made it here and we're glad you did. Perhaps you are curious about how our potential matches up with yours. Or perhaps you are keen to ...
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Directeur général/Directrice générale
3 weeks ago
Cogir Immobilier canada, CanadaChaque jour, notre équipe de passionnés fait la différence auprès des résidents. La relation de «l'humain pour l'humain» est au cœur de notre approche et de la philosophie corporative. Par ailleurs, le succès que connaît COGIR Immobilier repose sur le bon travail d'équipe entre l ...
Engineering Services Lead - Canada - Instacart
Description
We're transforming the grocery industryAt Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together.
Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward.
Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
Learn more about our flexible approach to where we work.At Instacart, our mission is to create a world where everyone has access to the food they love and more time to enjoy it together.
As the Engineering Manager for our Delivery Team, you will be an essential contributor to this mission.Delivery team is responsible for creating a seamless experience to deliver orders from grocery stores to our customers on time with the highest quality.
Your leadership in driving the strategy and technical trajectories for our perfect delivery framework, coupled with your aptitude to deliver complex projects through cross-functional collaboration, will significantly enhance our business metrics.
You will play a transformative role in enhancing customer satisfaction, reducing delivery failures and fostering a delightful Instacart delivery experience.
As part of the Shopper Org, our Delivery Team strongly embodies Instacart's competency of 'Solving Creatively.' We are responsible for key metrics affecting business health, including customer satisfaction, improving delivery times and reducing failed deliveries.
Our team's mission is to foster a transparent real-time delivery experience, equipped with robust detection systems for proactive issue resolution using AI/ML systems and an efficient reverse logistics setup.
Leading a 7-10 person full-stack + mobile team with hands-on technical guidance, focusing on the core delivery experience.Collaborating cross-functionally with Product, Design, Data, ML, and senior leadership across the company to deliver complex projects within ambitious timelines.
Driving the team's strategy, roadmap, and crucial technical decisions.Recruiting and developing top talent for the technical leadership of our rapidly-growing engineering team.
2+ years of experience managing teams of software engineers.
~ Strong project management skills.
~ Ability to balance business needs and a sense of urgency, while delivering high-quality solutions.
~ Bachelor's degree or higher in Computer Science or related field.
