Bdc Sales Rep- Openroad Auto Group - Richmond, Canada - OpenRoad Auto Group

OpenRoad Auto Group

Verified Company

Richmond, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

UNLIMITED POSSIBILITIES AHEAD.

Position:
BDC Sales Rep

Status:
Full-Time

Dealership:
OpenRoad Head Office - Richmond

Department:
Client Contact Centre

We believe in doing good for our customers and for ourselves.

Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives.

OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience.

As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

A Career at OpenRoad Means You'll Enjoy:

Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
Internal and external, training & development opportunities for skilldevelopment and growth
Be part of a collaborative, friendly and progressive workculture with an emphasis on transparency, innovation, relationship and empowerment
Comprehensive extended health and dental plan, tailored around Associate wellness
Recognition and Engagement Events

ROLE & RESPONSIBILITIES:

Handling heavy outbound and inbound phone contacts.
Following up with customers about their experience at OpenRoad.
Contacting customers to schedule sales appointments.
Providing customers positive experiences through excellent service.
Forward escalations to appropriate management.
Working in a processdriven work environment.
Maintaining an updated customer database.
Working in a processdriven work environment.
Working with CRM systems.
Maintaining an updated customer database.
Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
This position will be expected to perform other duties as assigned by management.
OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

An interest in the automotive industry.
Strong customer service and phone skills.
Possess strong organizational, followup and paperflow handling skills.
Quick thinker and learner, ability to multitask.
Positive, flexible and processoriented.
Organized, Selfmotivated, enthusiastic and detailoriented.
Professional and confident attitude, strong time management skills.
Fluent in Mandarin and English is ideal or preferred.
Completed high school education, or equivalent work experience.
Previous call center experience (an asset but not required).
Proficient with MS Office.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US
We thank all those that have applied. Only those considered for the position will be contacted.