Data Operations Analyst - Toronto, Canada - Firmex

    Firmex
    Firmex Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    As a Data Operations Analyst, you will contribute to:

  • Data Quality: profile, document, and create processes to fix data quality issues
  • Marketing Operations Support: cleaning/uploading of lists/campaigns into Salesforce/Pardot
  • Sales/Success/Marketing Tool Administration: administration/implementation of Firmex's Salesforce instance and other sales tools like Groove, Power Router, Gong, Pardot, ZoomInfo, LinkedIn Sales Navigator, etc.
  • Data Governance: use processes and documentation to improve ease of use, data quality, and overall efficiency of related information
  • Enterprise Report Development: design & develop reports, dashboards & alerts in Salesforce or Tableau and provide analysis and insights based on data
  • Process & Workflow Optimization
  • What you'll need to be successful as a Data Operations Analyst:

  • A detail-oriented and analytical approach to problem solving
  • Ability to work in both self-directed and feedback-driven environments
  • A keen sense of time management and organization
  • Strong analytical and problem solving skills
  • Excellent written and verbal communication skills
  • Some experience with CRM/Sales/Marketing Operation tools is a nice to have
  • Some experience with databases & SQL development