Intermediate Technical Analyst, Field Technical - West Vancouver, Canada - BC Ferries

BC Ferries

Verified Company

West Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

INTERMEDIATE TECHNICAL ANALYST, FIELD TECHNICAL SERVICES
Regular

Horseshoe Bay

You are a customer-focused team player responsible for providing quality customer service.

As a member of the field technical services team, you follow best practice Service Management methodologies in order to support, maintain and operate the end-user and field services technologies on board our vessels and terminals.

You have strong communication and problem-solving skills with the ability to work well in an energetic, fast-paced project and operations team environment.

You have a proven commitment to quality and the ability to effectively establish on-going working relationships with team members and customers at all levels, while achieving a high level of customer satisfaction through assessing needs, establishing goals and resolving technical issues.

You have a Degree or Diploma in Computer Systems or an IT related discipline from a recognized college or technical school.

You have experience building, maintaining and providing support for Windows desktop environments, maintaining and supporting Active Directory, Group Policy and DFS Desktop structures.

In addition, you have experience working on a variety of assignments in a technical/analytic role, providing end user support in an Information Technology organization, with experience installing and maintaining end-user device configurations.

Join us

December 8, 2023.
- "We connect communities and customers to the people and places important in their lives"_

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We offer a unique West Coast working environment with diverse challenges and opportunities. Whether your goal is to work behind the scenes, onboard our ships, or within our land based operations, you are a key contributor to the BC Ferries team._
With 47 ports of call and around 500 sailings every day, BC Ferries is the largest independentlyowned ferry company in the world. Dedicated to safety, excellence, innovation, and people, we are committed to continuously improving the west coast travel experience of our customers._
We appreciate the interest of all applicants; however only those selected for an interview will be contacted._