Logistics Coordinator - Richmond Hill, Canada - Compugen Inc
Description
Logistics Coordinator
About Compugen
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities.
Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations.
We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
If you are driven to make a difference, relentlessly curious and collaborative at the core, we'd love to talk to you.
Responsibilities:
- Monitor logistics support mailbox and action on incoming requests
- Provide POD and file claim for loss/damage products whenever required
- Primary responsible of arranging pickups requested by various departments through contracted carriers and follow up right through completion
- Updating logistics SharePoint logs on a daily basis and close the loop at the end of the day for orders need to ship
- Order tracking in any given situation to making sure all orders are on track in Shipping and prioritizing orders in Shipping
- Provide shipping quote when requested
- Communicating with carriers and external parties to resolve any upcoming issues or delivery requirement
- Provide coverage when staff are absent or when volume is high
- All other duties as required for Logistics Dept.
- Responsible to follow ISO procedures outlined in Compugen's Quality Management System
Qualifications:
- 12 years of experience
- High attention to detail.
- Strong verbal, written and listening communication skills.
- Exceptional analytical/problem solving skills.
- Strong organizational, administration and time management skills.
- Experience handling customers in a highvolume warehouse setting preferred.
- Experience interacting with external vendors preferred.
- Some technical experience an asset
Equity Statement
Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process.
If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.
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