Genesys Cloud CX Tester - Toronto - beBeeqa

    beBeeqa
    beBeeqa Toronto

    3 weeks ago

    Job title: Remote GCCX QA Lead

    Description

    Remote QA Lead Opportunity

    We are seeking an experienced Quality Assurance (QA) professional to lead our testing efforts for Genesys Cloud CX on a remote basis.

    • 6-8 years of QA experience required
    • Strong hands-on testing skills and knowledge of contact centre operations necessary
    • GAP analysis, defect management, and team leadership experience highly valued

    This role involves defining and executing comprehensive test strategies to ensure the quality and reliability of our cloud-based platform. As part of this team, you will work closely with cross-functional groups to identify areas for improvement and drive process enhancements.

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