Host/hostess - Edmonton, Canada - Franworks Group of Companies

Franworks Group of Companies

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

BLANCO CANTINA
Hola, amigos We're the spot for late-night Happy Hour, margaritas and TACO TUESDAZE. Loud, lively and fun, Blanco offers an escape from the mundane. Our cantina is almost as vibrant as the flavours of our chilly margs
Team Fiesta is here to take care of our guests, work hard and have fun.

Our guests come to us because we carry tacos on our trays and the party on our shoulders We thrive in a bustling environment.

If there's one thing we know about our guests at Blanco Cantina, it's that they're DTF (Down to Fiesta), and so are we

Job Title
Host / Hostess

What You'll Do:

You will report to the General Manager or Assistant General Manager

You will:

Maximize guest experience and restaurant profitability by curating and organizing reservations, and mandating guest traffic through the front door.
Provide direct reporting to management regarding organization and flow of reservations.
Coordinate with floor leadership, and management team to maximize server efficiency.
Call all reservations to confirm attendance numbers, and reaffirm company policies (Out times, Gratuities, seating preferences etc.)
Curate the organization of reservations to maximize restaurant efficiency and profit.
Direct large reservations to the Administrative and Events Manager.
Create a positive, welcoming environment for all guests.
Ensure company mandated advertisement is being accurately presented (Feature menus, Sandwich boards, happy hour etc.)
Ensure cleanliness of the restaurant by communicating with management, serving, and support staff.
Be responsible for complying with local health and safety codes, emphasizing on fire safety and capacity.
Be responsible for communicating to management team, and serving staff about intoxicated guests entering the building, and promoting proper actions to ensure safety of the guests.
Live our core value: Taking Care of People.

Who You Are:

You are a genuine, personable, vibrant, and teamoriented individual.
You pride yourself on your customer service skills, your ability to make people feel at home, your reliability, and your ability to "keep upbeat" even during the busiest shifts.
You are solution focused and resourceful you think on your feet effectively to find resolutions to situations.
You manage time effectively through planning and multitasking without skipping a beat.
You are a great communicator, both in person and on the phone/online.
You are easily coachable and see feedback as an opportunity to keep improving your skills and abilities.
You might have future aspirations to be employed as Store Management or in our Corporate team.