Operations Supervisor - Ottawa, Canada - Crown Property Management Inc.

Crown Property Management Inc.

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary and Objectives:

The Operations Supervisor reports to the Director, Property Management and is responsible for the operation of a portfolio of buildings with oversight and direct supervision of a team of building operators.

The Operations Supervisor will have direct communication and liaison with tenants and various service providers and contractors.

Responsibilities:

Deliver Excellent Service to Tenants:

Build effective relationships with tenants, tenant representatives and visitors to meet reasonable tenant expectations and lease obligations
Be visible and available to meet with tenants on an ongoing basis to answer questions concerning the property and resolve matters of concern to tenants

Maintain Quality Building Premises:

Ensure building safety and adherence to occupational health and safety standards including hazardous materials handling laws and regulations
:

Be involved with the maintenance and ongoing improvement of WHMIS, environmental, health and safety programs; electrical safety, lock out procedures, log books etc.
Ensure compliance with Occupational Health and Safety rules and regulations and execute all work in a safe and professional manner
Oversee that proper record keeping is being maintained for fire and life safety programs, ensure fire logs, inspections are completed by buildings staff as require by fire code
Perform ongoing development and enhancements of safe work procedures and critical task assessments
Direct staff, tenants, etc. during emergencies within the properties

Ensure efficient and effective building operations
:

Ensure properties are operated in a cost effective manner providing responsible service and reasonable accommodation
Be responsible for the efficient and effective control of all base building equipment and systems including life safety, chillers, boilers, centrifugal pumps and various airhandling systems
Oversee proper operation and maintenance of building automation and security systems, including HVAC, lighting
Ensure Building Operators maintain inventories and have necessary materials and supplies
Ensure that detailed logs, checklists and inspections to standards expected in a LEED or BOMA facility, are being maintained and support the ongoing achievement of those performance standards

Provide support to other Crown team members
:

Maintain on call schedules for Building Operators
Provide mentorship and guidance to operation team members
Provide administrative support as required on items such as capital and operational projects

Coordinate external contractors and service providers
:

Coordinate onsite tenant construction ensuring correct protocol to Crown's standards are met and asbuilt documentation is provided and filed when complete
Assist with Construction Management including Capital and Leasehold Improvements
Work and follow up with service contractors to ensure contractual obligations are being met
Supervision of scheduled maintenance contracts and related services, including, but not limited to, interior/exterior maintenance, HVAC Systems, life safety systems, and cleaning services to ensure that value is received and an appropriate level of service is provided at the properties
Administer existing service contracts and coordinate retendering of contracts

Promote Environmental Sustainability in Building Operations:

Seek opportunities and support best practices to reduce energy consumption
Work with waste removal contractors to maximize diversion from landfill
Assist with the management of disproportionate hydro consumption and billings and monitor energy usage
Assist with BOMA BESt and LEED submissions, updates and green management practices
Actively participate in energy management practices for all mechanical and ventilation systems, seek and identify areas for improvement on an ongoing basis; communicate savings

Ensure Accuracy and Reliability of Financial Information for Properties, Working with Accounting:

Assist with budget preparation, Capital and tenant Projects and all aspects of operations
Review and send for approval expenditures for materials, equipment, tools and supplies
Execute all Purchase Requisitions/Orders in a timely fashion with a sense of urgency based on your level of purchasing authority

Perform other related responsibilities as requested from time to time:

Qualifications

Education

A postsecondary degree preferred
BES I/II or other equivalent technical designation, or in pursuit of designation

Professional Experience:

Minimum of 5 years experience in a similar role with commercial properties
Continuing involvement with professional organizations such as BOMA and IREM
Excellent client relation skills both with owners and tenants
Knowledge of LEED and BOMA standards
Knowledge and understanding of construction practices/techniques, project controls and building supp