Inside Sales and Customer Service - Hensall, Canada - Sylvite

Sylvite

Verified Company

Hensall, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join us at Sylvite Agri-Services Our team of crop specialists and dedicated support staff is eager to welcome you aboard.

Currently, we have an opening for the role of Inside Sales and Customer Service Representative at our Hensall location.

Department**:Sylvite Agri
Services
Job Type:Full Time
Date Posted:March 1, 2024**
Why Choose Sylvite?:
Established company with a solid reputation and stable customer base provides reliable and consistent employment for our team members.
Focus on worklife balance and a working environment that values your wellbeing and emphasizes safety.
Comprehensive benefits package: Dental, Extended Health, Vision Care, Life Insurance.
Paid time off.
Casual dress code.
Training and development opportunities.
Employee referral programs.

Responsibilities:

Sales Support:

Establish, develop and maintain positive business and customer relationships with the Hensall General Accounts
Expedite the resolution of customer problems and complaints to maximize satisfaction
Coordinate sales effort with team members and other branches when necessary
Provide agronomy support
In store lawn, turf and garden sales
Invoicing and support for chemical, seed, fertilizer and stores warehouse
Take payments from retail customers

Office Support:

Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality
Perform friendly and professional primary contact with clients while establishing rapport with visitors and people going in and out of the site, ensuring adherence to site safety procedures
Entertain and answer basic queries made by the clients
Assist in planning, coordinate and organize various meetings, events and conferences
Assist in communication to Sylvite Agri-Services employees and/or customers

Operations Support:

Support the Branch manager with dispatching of pickups and deliveries.
Assist walk in traditional customers with crop input needs with the Norwich General accounts
Assist in establishing a system to accumulate grower agronomic information
Manage seed inventories and organize seed paperwork for seed companies

About Sylvite
Sylvite, as Canada's largest independently owned fertilizer supplier, delivers competitive solutions in the agriculture supply chain.

Our services encompass full-service Ag retail, specialized fertilizers, industrial material sourcing and handling, as well as a robust transportation, warehousing, and logistics division.

We strive to ensure a seamless product flow, effectively linking agricultural production with efficient distribution.