- Contact customers via phone, email, and mail to collect overdue payments
- Negotiate payment plans and settlements with customers to resolve outstanding debts
- Document all customer interactions and payment arrangements accurately in the system
- Follow up with customers to ensure payment agreements are upheld
- Collaborate with other team members to develop strategies for improving collection efforts
- Provide excellent customer service while adhering to company policies and regulations
- Canadian owned company
- We have offices across the Globe – including North America, Philippines,Costa Rica,United Kingdom, Trinidad & Tobago, India
- Over 60 years of experience in the BPO industry
- We like to have funWe strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
- Encourage personal and professional growth and development with ongoing training and internal opportunities for career progression
- Hourly wages starting at $16.55/ hour with bonus/commission potential based on performance
- Flexible hybrid work environment
- Health & Dental Benefits
- All equipment will be provided by us
- State of the Art office with large windows embracing natural light and beautiful views of Lake Simcoe
- Onsite Massage Therapist and cosmetic technician for hair and nail services
- Onsite gym with Peloton bike and high-end equipment
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Hybrid Call Center Agents - Barrie, Canada - Bill Gosling Outsourcing
Description
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started
Are you looking for a rewarding career? If so, take a leap now towards this fantasticopportunity to join a global business with amazing people
We are seeking a motivated and results-oriented individual to join our team as a Collections Agent . As a Collections Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintainaccurate records of interactions.
Responsibilities
Why Bill Gosling Outsourcing?
Making lives better, one connection at a time – that's what Bill Gosling Outsourcing is all about
What We Offer:
Office Location
55 Mulcaster Street,
Barrie, ON L4M 3M3