Admin/Caseworker - Canada - Innomar Strategies

Description

Gestionnaire de Cas, Bilingue - Opportunités Future / Bilingual Caseworker - Future Opportunities page is loaded Gestionnaire de Cas, Bilingue - Opportunités Future / Bilingual Caseworker - Future Opportunities
Apply locations Remote, Canada Remote, PE Canary, ON CAN

Avenue Remote, ON time type Full time posted on Posted 30+ Days Ago job requisition id R Our team members are at the heart of everything we do.

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Si ne voyez aucun poste qui vous intéresse pour l'instant, soumettez quand même votre curriculum vitae afin que nous puissions en tenir compte lorsqu'un autre poste bilingue sera disponible.

administrer et adhérer à des protocoles de gestion des cas, y compris la surveillance clinique, la collecte de données, le suivicontinudu patient, la conformité, la surveillance de l'arrêt ou de l'abandon de traitement, le rapport des événements indésirables, et la liaison avec les fournisseurs de soins de santé primaires;
Documenter chaque activité dans la base de données spécifique du programme.

Participer et assister à la formation continue de perfectionnement et aux cours de formation spécialisée pour des produits ou des programmes spécifiques tels que jugés appropriés par le gestionnaire.

Fournir des commentaires concernant les protocoles actuels, la base de données, les processus et les relations inter-départementales .

Avec les gestionnaires, participer au processus de formation de nouveaux gestionnaires de cas, y compris mais non limité à l'observation et la surveillance des appels.

Le/lagestionnaire de cas sera également affecté(e) à d'autres fonctions et tâches au besoin de temps à autre .
The management of the assigned projects and/or cases.


Telephone support:
Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support. funding and access issues, including private, public and special access programs;
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;
Document each activity in program specific database.

Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager.

Provide feedback regarding current protocols, database, processes, and inter-departmental relationships.

With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring.

Responsible to report all Adverse Events to the assigned units/departments
Bilingue (français/anglais) est requis; Le candidat retenu aura avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d'équipes interfonctionnelles

Formation générale requise dans des domaines tels que l'administration des affaires, la comptabilité, les ventes, le marketing, les sciences informatiques ou des vocations similaires, généralement obtenue via l'achèvement d'un programme de diplôme d'associé de deux ans ou une combinaison équivalente d'expérience et d'éducation.

Expérience dans le domaine médical et pharmaceutique est un atout.
Connaissance pratique de Word, Excel et Outlook
Connaissance de Microsoft Word, Excel, PowerPoint et autres programmes Office
Une culture de « travail à distance » d'abord – des possibilités flexibles de travail à la maison
Un compte de bien-être – pour que vous preniez soin de votre alimentation, de votre forme physique, de votre santé et de votre bien-être

Prestations supplémentaires de congé parental, programme d'aide aux employés disponible en tout temps et plateforme virtuelle sur la santé
Programmes de formation, programmes de formation au leadership et de mentorat pour votre perfectionnement professionnel
Nous accordons de l'importance à la diversité, à l'équité et à l'inclusion afin de favoriser une culture d'appartenance

Si vous ne pouvez pas recevoir le vaccin COVID-19 en raison d'un handicap/raison médicale ou d'une croyance religieuse sincère, vous devrez suivre la politique et le processus d'AmerisourceBergen pour demander une exemption/un accommodement.

Le candidat sélectionné pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d'équipes interfonctionnelles

If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future French-English bilingual opportunities.

Bilingualism (French/ English) required; The successful candidate will have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education.

Experience in the medical and pharmaceutical field is an asset.
Working knowledge of Word, Excel and Outlook
Ability to communicate effectively both orally and in writing
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Remote-First" culture – flexible opportunities to work from home
~ Flexible benefits program (in effect on day one), including:
~ Healthcare Spending Account
~ Wellness Account – to focus on your nutrition, fitness, health and well-being

Parental Leave Top Up, 24/7 Employee Assistance Program, and Virtual Healthcare
Learning Programs, Leadership Training and Mentorship Programs to further your professional development
We value diversity, equity and inclusion to foster a culture of belonging

If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.
#In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time Affiliated Companies:

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

COVID-19 Vaccine Policy

If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

Accessibility Policy
When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.
locations 9 Locations time type Full time posted on Posted 30+ Days Ago Gestionnaire de cas - Bilingual Caseworker
locations 11 Locations time type Full time posted on Posted 30+ Days Ago About Us

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere.

We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.

We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

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