Program Director - Toronto - Jolera

    Jolera
    Jolera Toronto

    4 days ago

    Full time $90,000 - $155,000 (CAD) per year *
    Description

    Program Director

    Jolera, a distinguished Global Systems Integrator (GSI), delivers comprehensive and bespoke IT solutions to clients worldwide.

    • Leverage over 550 skilled professionals for technology design, implementation, and management.

    We offer customized solutions, in-depth assessments, robust security services, and end-user support. Our goal is to empower organizations with innovative IT solutions.

    Job Purpose:

    The Program Director manages customer relationships across direct and channel accounts. This role involves preserving Jolera's presence within an assigned account portfolio while expanding its share of the wallet through strategic planning engagements. The ideal candidate will have experience in IT Service Management, sales talent,
    &customer service skills with a strong background in business administration or marketing.
    A minimum of 10 years' work experience in related fields like Information Technology is required. Key Responsibilities include Customer Technology Stewardship,Customer Administration & Business Support,&Customer Relationship Building.The Program Director should be able to balance customer orientation with result-driven approaches ensuring timely reporting updates,growth discussions &collaborationswith internal/external stakeholders.Additionally,the candidate must maintain up-to-date CRM records&administer invoicing reports. Suitable Qualifications Include:Strong market research,sales,negotiating principles MS Office,&CRM knowledge.Excellent communication,presentation skills along with ability
    &to build key stakeholder/influencer relationships.Strong organizational,time-management expertise enabling individuals to prioritize multiple tasks ,demonstrating high-touch customer service/sales relationship building.Highlights also comprise solution selling consulting collaboration,collaborative culture sustained by lifelong learning"}

    * This salary range is an estimation made by beBee
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