Coordinator, Resource Management - Toronto, Canada - MNP

MNP

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Resource Management team as a Coordinator. This diverse team of professionals understands internal service needs and anticipates resource constraints before they become a challenge.

As a trusted advisor, you'll support the effective placement of team members so that our firm can maximize efficiencies and has the capacity needed when delivering services and results.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

This role will support scheduling requirement for the Assurance Service Line in Toronto
Identify available resources, matching skills with engagement requirements and coordinating engagement staffing with partners, managers, and staff. Where required, facilitate the use of resources from within other groups or regions
Responding to change requests in a timely manner and facilitate conflict resolution with respect to staffing
Monitoring staffing levels on current engagements to anticipate potential resourcing gaps, optimize capacity utilization and coordinate across service line and other offices as needed
Follow up with team members on their availability and understand when resources will be coming available, flexibility in timing of availability, and team members' skills and interests
Help provide opportunities for our team to grow and achieve their goals by maintaining a solid understanding of the staff areas of expertise, skills sets, project experiences and career goals and track
Understand engagements that are unstaffed and where it makes sense, deploy resources to other areas outside your group and/or other offices
Understand nonchargeable hours and their impact on overall utilization
Maintain accuracy of data with the scheduling tool to ensure that resource forecasts are uptodate and accurate
Proactively checking in with engagement managers on upcoming engagements to ensure the work is starting on time
Schedule Inventory counts in and out of the region. Connect with schedulers in other regions for out of region counts
Update the schedules with Learning & Development
Perform analysis of utilization, scheduled versus actual hours, reviewing time entry and identify developing trends and collaborate with assurance managers to develop a course of action to reduce unassigned hours and achieve planned results
Providing support for reporting requirements as necessary
Assist with rolling schedules forward
Liaise with Human Capital to track new hires
Assist with weekly scheduling meetings with managers and partners

Skills and Experience

Undergraduate degree or work equivalent

- working experience in an office environment, ideally in professional services

Experience using scheduling or project management software would be considered an asset
Experience in resource planning or employee scheduling would be considered an asset
Strong communication skills with an ability to listen effectively and understand needs
Strong working knowledge of MS Office including strong Excel knowledge
Planning and coordination skills with a proven ability to maximize efficiency
Team player with a commitment to both internal and external client service
Demonstrated commitment to confidentiality

More than a paycheque, MNP is proud to offer customized rewards for our team members.

With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.