Account Manager - Quebec Province, Canada - Brenntag

Brenntag
Brenntag
Verified Company
Quebec Province, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

ACCOUNT MANAGER:

Our team in
Lachine currently has an opening for a
Account Manager

YOUR ROLE & RESPONSIBILITIES:


Job Summary:

Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit.

They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs.

They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross
- and range-selling as well as with new leads. They must uphold Brenntag's core values and focus on customer excellence in all regards every day.


Job Description:


Customer Business Development (70%)

  • Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).
  • Identify customer potentials, i.e., opportunities for cross
- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff).

  • Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.
  • Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals.
  • Manage spot business/ rush offers, get support from Commercial Assistant when necessary.
  • Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/ Product Management for Pricing topics).
  • Act as major point of contact to customers in assigned territory in all commercial matters.
  • Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
  • Leverage Brenntag Connect to generate and maximize sales.

New customer generation (10%)

  • Spot opportunities for launching sales projects in cooperation with other departments like Product Management.
  • Identify and prioritize prospective customers.
  • Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
  • Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities.

Sales & General Admin (15%)

  • Set and maximize prices considering valuebased pricing and customer segmentation within guidelines provided by Product Management.
  • Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).
  • Update and maintain customer opportunity pipelines and potentials in the CRM system
  • Complete sales and revenuerelated reporting.
  • Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Function.
  • Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements.

Know-How Management (5% to-be)

  • Maintain an uptodate level of product knowledge, e.g., via training.
  • Keep up to date with changes and updates in the product portfolio and in the market.
  • Keep up to date on feedstock and upstream developments that impact product price movements.

YOUR PROFILE:


Education and Experience:


  • Preferably Post-Secondary Education with a focus in Business, Science or equivalent.
  • Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role).
  • Sound computer skills in the use of Microsoft Excel, Word, PowerPoint and CRM systems
  • Superior communication and negotiation skills
  • Strong commercial understanding
  • High selfmanagement capabilities
  • Customercentric mindset, focusing on creating a positive experience for the customer
  • Basic level of strategic thinking (business development, opportunities)
  • Frequent travel required as per business needs
  • Valid driver's license with clean driving record

OUR OFFER:


We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.


  • Individual development, onthejob training, and development programs designed to help our employees grow in their careers.
  • Competitive pay and incentives.
  • Health and dental paid by company (with exception of LTD)
  • DC pension plan matched 100% by employer up to 6%
  • EFAP
  • Starting 3 Weeks Vacation
  • Flexible Work Hours
  • Gym/Wellness subsidy
  • Tuition Reimbursement

INTERESTED?:

Brenntag Canada Inc.

is committed to building a workforce that reflects the communities we serve and to promote a diverse, inclusive, accessible, merit-based, respectful and equitable workplace.

Brenntag Canada Inc. provides equal employment opportunities to qualified applicants and employees without regard to race, ancestry, place of

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