Client Service Advisor - Edmonton, Canada - K-Media Digital
K-Media Digital
Edmonton, Canada
Verified Company
1 week ago
Description
What we commit to you:
- Hybrid office with remote flexibility
- Weekly Pay and Uncapped Commission
- Residual Income
- Exceptional commission rates
- Trips, Training Incentives/Events and other benefits
- Paid Training
Responsibilities include:
- Confere over zoom, skype and phone calls with customers/clients
- Handle inbound calls from customers, other lenders and insurance companies
- Assist customers with inquiries, account status and problem resolution
- Assist multiple departments with verifying and processing finance information
- Assist various outside parties with inquires and document verification
- Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
- Assist customers with account inquiries
Requirements:
- A winning attitude and determination to succeed
- Willingness to go above and beyond for our customers
- Math skills are a plus
- Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
- Prior customer service/sales experience is a plus
Job Types:
Full-time, Permanent
Salary:
$30,841.05-$66,453.29 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Onsite parking
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Retention bonus
Education:
- Secondary School (preferred)
Work Location:
In person