Bilingual Customer Service Representative - Milton, Canada - Uline
Description
Bilingual Customer Service Representative
(English / French)
Starting from $65,000 to $75,000 per year
Toronto Branch
3333 James Snow Parkway, Milton, ON L9T 8L1
Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
Hours:
Various shifts available.
Better together than apart. This position is in-office, and we are looking for good people who share our passion.
Position Responsibilities
- Guide and process customer orders and inquiries in a fastpaced environment using worldclass technology.
- Solve customer problems and find best possible solutions.
- Help customers navigate Uline's website and place orders online.
- Provide knowledgeable answers to questions about products, pricing and availability.
- Respond to shipping inquiries and answer order status questions.
- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Minimum Requirements
- High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree
preferred.
Bilingual (English / French) -100% in both verbal and written forms.
- Desire to provide the best possible experience for our customers.
- Thrive in a fastpaced environment with coaching support.
Benefits
- Companypaid extended health coverage that includes medical, dental and vision after only 30 days.
- Basic life insurance, disability and wellness programs.
- RRSP with 5% employer match, eligible after 30 days.
- Paid holidays and generous paid time off.
- Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
- Onsite café and outdoor patio.
- Firstclass fitness center.
- Numerous employeeappreciation events throughout the year.
- Opportunities for community involvement.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
Uline is an Equal Opportunity Employer
LI-AP2
LI-TOR001
(#IN-TORFRE)
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