Customer Service Representative - Airdrie, Canada - Belron Canada

    Belron Canada
    Belron Canada Airdrie, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d'auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

    We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

    As a Customer Service and Sales Representative, you will take pride in owning the customers experience and ensuring that we have made a positive impact on their day. You will enjoy working with regular customers and partners and making great relationship as you support them. You will be trained to be an expert in your field and confidently deliver an amazing customer experience. You will be glue that makes the administration of the business run seamless. You will work closely with a supportive team and collaborate in a fast-paced and engaging environment.

    If you are looking for stimulating work that makes an impact, this is the perfect place to start your career.

    Your role at a glance:

    You are the first contact with the customer in primarily a call center environment. Your role is to make the customer experience be the best it can be both on the phone, email or in person. Working with the team to ensure deadlines are met and products delivered on time.

  • Completing the administration required to make the daily order preparation run seamless
  • Adding value to the customer by providing them necessary industry information.
  • Guiding our partners and customer on ordering the right parts for their own best customer experience.
  • Working with our partners to help customers get the best value for their needs.
  • Who you are:

  • You value building relationships with customers and your teammates.
  • You want to learn about the Repair and Replacement of Windshields in this ever-changing technological industry.
  • You enjoy a fast past environment, working with a team and making deadlines.
  • You have experience in helping people and finding solutions.
  • No formal education is required – we provide on-the-job training
  • Why Belron Canada will bring out your best:

  • You will be able to see the results of your work and are given the opportunity to try new things.
  • Forget unpredictable schedules and long hours. We have a life and know you have one too.
  • Our comprehensive benefits and pension package starts on your first day of employment.
  • We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.
  • We know job applications can be time-consuming and your time is important to us. That is why in your application, making the process quick and easy.

    About Belron Canada

    At Belron Canada, you will never wonder how you can make a difference again. We come together to support local charities that are important to us through our program and actively participate in , Belron International's annual triathlon.

    Recognize any of our brands like Speedy Glass, Broco Glass, Apple Auto Glass, and Vanfax across Canada and you will know that these are places where you can excel. You can be a part of a community. You can make a difference. You can bring out your best.

    We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

    Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

    Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.