Cafe Supervisor - Vancouver, Canada - 49th Parallel Roasters

49th Parallel Roasters

Verified Company

Vancouver, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

49th Parallel is a coffee company that calls the Pacific Northwest home. We source, roast, brew, and serve coffee we believe in and our customers love. Our cafes are a showcase for our coffee and service.

Our café at 2902 Main Street is looking to build on our team of enthusiastic, highly skilled, experienced and hard-working baristas / supervisors.

We take pride in our direct trade sourcing program and our green coffee buyer and coffee education team offer a wealth of knowledge and opportunity to learn about coffee.

We offer competitive wages based on experience and merit, a positive work environment, and extended benefits after one year of full time employment.

SUMMARY

The Café Supervisor is a key member of the café operations team providing operational support to the Café Manager and acting as a shift lead for the team of baristas.

PRIMARY RESPONSIBILITIES

To provide exemplary service to all patrons of the cafe and ensure excellent product quality at all times, to direct team of baristas and open and close the cafe.

The role includes, but is not limited to:

Welcoming customers, taking orders, making recommendations and processing transactions
Communicating with the kitchen of special requirements
Organizing stock
Receiving deliveries
Processing preorders through the POS system
Preparing and serving specialty coffee drinks including espressobased beverages in line with 49th Parallel's standards
Dialing in and tasting espresso and coffees to ensure product quality
Assisting with newer staff and helping to train on incafé routines and barista skills
Managing staff positions throughout the shift
Holding keys and being responsible for the opening and closing of the café

*Other duties and special projects may be assigned from time to time.

QUALIFICATIONS

2 years of experience in a hospitality / service environment
1 years of experience in a coffee focused position and experience of preparing specialty espresso based beverages
6 months experience as a Supervisor in a specialty coffee environment
Exceptional knowledge of coffee flavour notes and the ability to demonstrate a good palate and dial in coffee and espresso efficiently
Working knowledge of POS systems
Experience of providing staff training is an asset
Effective communicator
VERY passionate about coffee
Knowledge of specialty coffee, coffee trends and café operations
Attention to detail, able to present digestible information effectively
Ability to work under pressure and manage time effectively to achieve results
Interest and desire to work in the specialty coffee industry
Ability to build strong internal working relationships and be an effective communicator
Have a "no job is too small" mentality: you roll up your sleeves, boldly jump in and get it done
Positive outlook, and be able to effectively receive and communicate feedback

Job Types:
Full-time, Permanent

Salary:
From $18.45 per hour

Schedule:

Day shift
Evening shift
Monday to Friday
Weekend availability

Supplemental pay types:

Overtime pay
Signing bonus
Tips

Experience:

- specialty coffee: 1 year (preferred)

- supervisor: 1 year (preferred)

- customer service: 2 years (preferred)

Work Location:
One location