Field Service Coordinator - Oakville, Canada - Loewen Windows and Doors

Loewen Windows and Doors

Verified Company

Oakville, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Loewen is the leading manufacturer of premium windows and doors for the luxury architectural market in North America and abroad.

In addition to proudly handcrafting enduring products that enhance beautiful architecture, we are an innovative organization that has evolved into a design-driven, technologically advanced company of the modern age.

Our products are beautiful, and they are built to last through higher standards and authentic materials.

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As a
Field Service Coordinator based out of the Oakville, ON office **you will provide outstanding service expertise to our customers and stakeholders, ensure quality repairs and installations of Loewen products, provide excellent leadership to our Service Technicians, and uphold the values and guiding principles of Loewen Windows and Doors in the communities we serve.

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Duties:

Visit job sites to review repairs and installations to ensure a high quality of work and that Loewen procedures have been followed
Provide installation and service expertise for builders, homeowners, and 3rd party providers
Monitor Service Technician and 3rd party provider workloads to ensure a timely completion of work
Perform small product repairs/adjustments when needed
Document and communicate suggested product improvements to the Field Service Leader
Lead, coach, mentor Service Technicians
Oversee safety training, documentation, and safety compliance for Service Technicians
Contribute to departmental continuous improvement initiatives on an ongoing basis
Participate in knowledge development opportunities on an ongoing basis

Requirements:

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Window and door experience or previous experience in construction, building materials or similar field
:

Passion for problem solving, with the goal of a completely satisfied customer
Able to multitask in a fastpaced environment
Proactive communication skills
Must be safety minded and detail oriented
Competent computer skills (e.g., MS Word, Excel, and PowerPoint)
Ability to occasionally lift 50+ lbs. and work at heights
Based out of Oakville, ON or surrounding area with reliable transportation.

Why work at Loewen? We have a culture where diversity is valued and where you have the opportunity to make a difference.

We support you and your career by providing valuable tools, education, and development opportunities that allow you to grow and succeed with us.

Together we share a passion for design, precision craftsmanship and relationships as we achieve our vision to be the world's leading supplier of luxury windows and doors.