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- Embracing Innovation.
- Event Management.
- Performance Assessment & Development.
- Entrepreneurial Spirit.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- The perks.
- The education.
Team Lead, Client Experience - Ottawa, ON, Canada - Cari
Description
Job ID:
#
Store Name/Number:
ON-Rideau Centre (0518)
Address: 50 Rideau St, Ottawa, ON K1N 9J7, Canada (CA)
Full Time/Part Time:
Full Time
Position Type:
Regular
You'll love working here...
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location.
This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas.An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
-Client Experience. Ensure all on-stage cast properly execute Sephora's selling model. Support the timely response to all client feedback per department.Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
We'd love to hear from you if...-You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience.
You will be surrounded by the best talent in the industry – people you can be proud to work with.
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