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Warehouse Order Entry Clerk - Winnipeg, Canada - Wallace & Carey

Wallace & Carey

Verified Company

Winnipeg, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting directly to the Winnipeg Operations Managers, the HVS Order Desk Administrator is responsible for communicating with customers in a prompt, courteous, and professional manner.

In addition, this person will coordinate and administrate the documentation processes required to ensure the effective, timely operation of the Branch office.

Requirements:

Minimum 2 years in a Customer Service position Experience with dispatching will be considered an asset
High School Diploma or equivalent Proficient in working with Excel, Outlook, Microsoft etc.

Safety Footwear (Toe Protection) - Not required but good to have for brief interactions in warehouse

General Duties & Responsibilities (Order Desk):

Communicate with our customers by maintaining a high standard of customer service.
Determine correct stock numbers and information for incoming orders.
Monitor orders to ensure they are in on time.
Report receiving discrepancies against incoming P0s to respective LP's.
Generate and distribute daily paperwork for deliveries as required.
Complete, check, and verify proper documentation.
Verify load reports to BOLs, customer paperwork, and shipping manifests.
Build Loads using the ITS system.
Invoice completed loads using the ITS system.
Prepare master BOL for carrier and forward completed run to the shipping dept.
Prioritize, coordinate, and advise customers of appropriate shipping methods, delays, and recoveries.
Problem solve and resolve discrepancies in HVS paperwork with respective LP's.
Complete required reports and spread sheets in a timely manner.
Update and monitor rates & sorting fees continuously.
Attend meetings as necessary.
Other duties and responsibilities as assigned.
Assist in emergent and unforeseen circumstances.