Information Technology - Toronto, Canada - Canderel
Description
Reports to:
Vice-President, Information Technology and Digital Strategy
Summary:
Responsibilities:
- Responsible for the maintenance and implementation of Microsoft Dynamics 365 (CRM).
- Responsible for the maintenance and implementation of Microsoft SharePoint.
- Assist in the design and development of Microsoft Dynamics 365 and SharePoint solutions that deliver the business capability necessary to support company objectives.
- Assist other developers, analysts, and designers in conceptualizing and developing SharePoint solutions.
- Work with business users and analysts to document and analyze workflows that will be automated in SharePoint.
- Provide expertise and support to end users and other members of the IT support group.
- Develop CRM forms, workflows, views, dashboards, business processes, reports, plugins, and reports to satisfy business needs.
- Work closely with Business Managers, and business units in managing daytoday issues, identifying process improvement opportunities, and designing solutions to satisfy business needs.
- Serve as a contributing member of a crossfunctional, delivery team.
Qualifications & Competencies:
- 3+ years' experience working with Dynamics 36 Required Bachelor Computer Science;
- Experience with sales and marketing Dynamics modules
- Systems integration
- Application Development and customization experience
- Proven design, planning and implementation experience with Dynamics CRM
- SharePoint experience in onboarding sites, data migrations and end users support
- Criminal Record clearance required;
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