Dual Maintenance Manager - Enfield, Canada - Holiday Inn Express

Holiday Inn Express

Verified Company

Enfield, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As a Maintenance Manager at the Holiday Inn Express Hotel & Suites and The Hilton Garden Inn, you will be responsible for assisting the Maintenance team in setting direction, achieving brand and property goals and supervising the Maintenance departmental operations.

The Maintenance Manager also serves as a resource and support to all Departments to ensure a smooth overall operation of the hotels in the absence of Department Heads and other Managers.

Provide leadership for the Maintenance team and leading by example
Ensure high morale and productivity levels through staff planning, training, development
Work closely with all employees to achieve continuous learning & training
Focus on consistent delivery of Holiday Inn & Hilton standards for guest service, Mission, and Values by all Maintenance team members
Promote hotel policies and procedures; support internal networks i.e. Health & Safety
General administrative support: scheduling, ordering, inventories
Working closely with other departments to ensure exceptional service
Answering guest inquiries in a timely and accurate manner
Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service
Performing repair or general maintenance work of facilities, buildings, grounds, and equipment at various sites including electrical, carpentry, plumbing, masonry, HVAC, and painting tasks.
Repairing and treating structures such as showers, floors, sinks, walls, carpets and roofs.
Performing minor repairs, troubleshooting, and adjustment of locks on cabinets, locks, closets, desks.
Repairing door hinges, cleaning plugged key slots, changing filters on ventilating, heating, and air conditioning units.
Servicing kitchen, appliances, and emergency equipment, reporting mechanical malfunctions to party for action.
Moving and assisting in transportation of furniture and equipment.
Activating and deactivating building alarms and responding to alarm calls after and during regular work hours.
Maintain grounds in clean and orderly manner including mowing, trimming, weeding, aerating and fertilizing lawns; replace plants as needed.
Maintain grounds maintenance equipment.
Maintain mechanical functions of shuttle buses.
Preventive maintenance duties.
Perform task related to work orders supplied by Housekeeping and Front Desk.
Assist in pool and hot tub operation and care.
Snow removal and other landscaping duties.
Transporting Guests to and from Long Term Parking and Halifax Stanfield International Airport.

Job Requirements:

Previous manager experience is an asset
Must be approachable, openminded and possess excellent listening skills
Must possess the skills to quickly, tactfully resolve and defuse guest and/or employee concerns and ensure the appropriate follow up is carried out
Proven ability to effectively handle stressful situations, be receptive to change and increased demands
Demonstrated ability to train, motivate and develop team members through own experience and passion for customer service
High level of attention to detail
Strong organization skills, ability to multitask, prioritize and work in a fast paced environment
Proven positive interaction skills
Excellent written and verbal communication skills
Strong team player
Multitasking proficiency.
Ability to work with limited supervision.
Positive and professional demeanor.
Class 5 Driver's License required (class 4 preferred) Must be willing to obtain class 4 within 3 months of start date.
WHMIS an asset.
First Aid considered an asset.
Experience and thorough knowledge of the function and operation of building HVAC, electrical and plumbing systems is an asset.
Must be able to regularly lift 25 kg.
Must be able to work a variety of shifts inclusive of evenings, weekends, holidays and occasional overnights.

Company Benefits:

Excellent travel benefits with IHG and Hilton hotels worldwide
Group insurance plan
Free Staff Parking
Discounted staff meals
MetroX Bus stops just outside hotel entrance

**Entry

Level Position?**Manager

Work Permit Needed?Applicants who do not already have legal permission to work in Canadawill not be considered.

Job Types:
Full-time, Permanent

Benefits: