Network Administrator - Toronto, Canada - Intact
Description
From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.
With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.
About the role
You've seen the rest, now check out the best - Intact Financial Corporation (IFC) is the largest provider of property and casualty (P&C) insurance in Canada and a leading provider of specialty insurance in North America.
Responsibilities
- Collaborating with peers to assure smooth operation of the network infrastructure
- Coordinating with vendors to resolve technical problems with network equipment and software.
- Assess and address vulnerabilities regarding network equipment with vendor recommended solutions
- Provide high quality internal and external customer service surrounding the company values.
- Implement and support of LAN, WAN, Switching/Routing, data center infrastructure including Cisco ACI, Next-Gen firewalls (Ideally Palo Alto) including IPS, DDoS infrastructure, etc.
- Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
- Responsible for writing and reviewing change request as a part of the change management process.
- Monitor system performance and implement performance optimization.
- Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
- Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
- Assisting with the resolution of escalated issues and actively participating in problem management activities.
- As a member of the network & security operations team participate in an oncall support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
- Overtime in the event of emergencies is required.
Required skills
- Degree or Diploma in Networking or Technology.
- 1 year experience in IPbased environment
- Junior handson experience with network hardware, software, LAN/WAN and data center infrastructures and connectivity.
- Good understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (BGP, EIGRP, MPLS)
- Ability to work effectively in a team environment and in an organized, methodical, and pleasant manner
- Ability to take ownership and coordinate resolution of network related problems
- Analytical and methodical troubleshooting skills
- Effective oral and written communication skills
- Customer service focused and portray energy, professionalism, and welcoming characteristics.
- Ability to meet deadlines and handle sensitive and pressured situations.
- Ability to prioritize and organize effectively.
- Excellent documentation and communication skills.
- Junior level knowledge of network administration, architecture, and engineering in mission critical environments.
Assets
- Networking certifications
- Knowledge of a wide variety of network security equipment and technologies including
- Experience with Cisco ISE, automation (like ansible),
- Bilingual (French and English)
Benefits
- 3 weeks of vacations
- Health insurance
- Bonus based on performance
- Possibility of shares purchase plan
- Phone plan
- Training plan & Certifications
- Hybrid work from home model
What we offer
Working here means you'll be empowered to be and do your best every day.
Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part
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