Spécialiste satisfaction client - Remote
1 month ago

Job summary
Nous recherchons un(e) collaborateur(trice) polyvalent(e) cherchant à offrir une expérience hors pair à nos clients et avoir un impact significatif sur l'industrie de la construction.
Responsibilities
- Formation et support (70% de la tìhe)
- Gérer le chat et les courriels provenant d'utilisateurs de c-cube - l'IA est déployé pour aider ê la rédaction - plateforme intercom utilisé - leader dans facilit
- Aide aux ventes: Planifier et confirmer des rendez-vous pour l'‘quipe de vente (via Zoho CRM et Zoho Bookings).
- Soutien marketing (10%)
Aider Ā la publication de contenu ou de promotions (rɕseaux sociaux, infolettres, campagnes).
Mettre à jour les listes de diffusion.
(lien)
h3> Participer à l’amélioration des processus internes liés aux ventes,”
, “et à la communication.””,“
, “Soutenir son équipe dans ses projets.”,$ :Job description
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