Spécialiste satisfaction client - Remote

Only for registered members Remote, Canada

1 month ago

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Job summary

Nous recherchons un(e) collaborateur(trice) polyvalent(e) cherchant à offrir une expérience hors pair à nos clients et avoir un impact significatif sur l'industrie de la construction.

Responsibilities

  • Formation et support (70% de la tìhe)
  • Gérer le chat et les courriels provenant d'utilisateurs de c-cube - l'IA est déployé pour aider ê la rédaction - plateforme intercom utilisé - leader dans facilit

  • Aide aux ventes: Planifier et confirmer des rendez-vous pour l'‘quipe de vente (via Zoho CRM et Zoho Bookings).

  • Soutien marketing (10%)



    Aider Ā la publication de contenu ou de promotions (rɕseaux sociaux, infolettres, campagnes).
    Mettre à jour les listes de diffusion. 
    (lien)
    h3> Participer à l’amélioration des processus internes liés aux ventes,”
    , “et à la communication.””,“
    , “Soutenir son équipe dans ses projets.”,$ :
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