- Manage Tessitura including ensuring the accuracy, integrity and privacy of the database as well as training for the Development staff
- Ensure gift processing and receipting is accurate and meets all legal requirements set by Canada Revenue Agency
- Process donations and ensure tax receipts and acknowledgment letters are done in a timely manner
- Set up and maintain development campaigns, funds, and appeals to track donor/partner cultivation, solicitation and stewardship efforts.
- Coordinate with internal teams to ensure online and gate donation processes meet the needs of the WI/CZ
- Create and update policies and procedures manuals for gift processing and database administration as appropriate
- Safeguard the confidentiality of donor information at all times
- Create mailing lists for solicitations, invitations, special events, and annual reports
- Report and monitor key financial and performance metrics of the Development department
- Manage current subscriptions and identify new sources of technology, resources and practices to assist the Development team
- Provide technical leadership for staff with respect to Tessitura and other programs
- Recommend best practices to internal teams including fundraising, fund disbursement to external organizations, and confidentiality
- Directly supervise staff responsible for the various Development Data functions.
- Minimum of 6 years' experience in database administration and data management required
- Diploma in Database Administration is preferred
- Experience in a supervisory or management role is highly preferred
- Extensive working knowledge of donor databases
- Good understanding of the fund development process
- Expert knowledge of Canada Revenue Agency regulations and Charitable Revenue Act guidelines
- Knowledge of privacy legislation
- Excellent written and oral communication skills
- Expert knowledge in a variety of computer programs including Microsoft Office Suite
- Strong interpersonal skills, including the ability to communicate professionally, effectively and discreetly with colleagues, donors, volunteers and other zoo staff.
- Sitting at a desk, using a personal computer for long periods of time.
- On grounds mobility.
- Flexible work hours, which may occasionally include evenings and weekends
- Competitive compensation, vacation and flex days entitlement
- Flexible benefits plan, including a health spending account
- Employer matching RRSP program
- Participation in the staff pass benefit program
- Discounts on food, beverage, and merchandise
- A fun, rewarding work environment and the opportunity to work in a park full of animals from around the world
Manager, Development Data - Calgary, Canada - Calgary Zoo
Description
Description
Take the next step in your career by joining the team at the Wilder Institute/Calgary Zoo (WI/CZ) and grow your experience in Development at a globally recognized conservation organization The Wilder Institute/Calgary Zoo is seeking a Manager, Development Data to join our dedicated team of fund development professionals. The Manager, Development Data is responsible for donor/partner information management, including data input and extraction, gift processing, and financial reporting. They will serve as the primary source of donor/partner information, being particularly mindful of maintaining the integrity and confidentiality of all donor/partner data.
Our Mission | Take and inspire action to sustain wildlife and wild places
Our Values | Effective collaboration and communication, honesty and integrity, customer focus, safety, and conservation
What you will do:
What you will bring:
Working Conditions:
The Wilder Institute/Calgary Zoo is an outdoor facility and all staff must be comfortable working in a large variety of outdoor conditions. The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.
What We Offer:
Are you ready to join one of Canada's leaders in wildlife conservation? If this position suits your skills, experience and personal attributes, we want to talk to you.