Customer Care Representative - Campbell River, Canada - Sonova

Sonova Campbell River, Canada

Found in: Talent CA C2 - 6 days ago

Description

Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?

Are you passionate about providing customer service that exceeds expectations?

If so, we think you belong here at Connect Hearing as a Customer Care Representative

Who we are:

Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location: Campbell River, BC

Reporting to : Regional Clinic Manager

A day in the life of a Customer Care Representative involves :

• Providing exceptional customer service in person, over the phone and by email

• Scheduling appointments and organizing files for the clinic's Hearing Care Professionals

• Managing and maintaining client accounts while building relationships

• Working with insurance companies to ensure successful third-party billing operations

• Assist with cleanings and minor in-clinic device repairs – don't worry, training provided

What you get in return:

• 20 dollars/hour starting wage based on full-time employment

• Extended Health Benefits Package from day one

• 3 weeks vacations to start, increasing with tenure

• 6 days of personal time in your first year

• Additional days off, including your Birthday

• Monday – Friday (business hours)

• Eligible for Quarterly Bonus

• Growth and development opportunities including education sponsorship

We'd love to hear from you if:

• You possess strong communication and customer service skills

• You have experience or would enjoy working on and reconciling accounts receivable

• Your aligned with our value of helping others

• You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?

If you're willing to go all in and learn, we'd still love to hear from you

Apply today, we look forward to reviewing your application

More About Us:

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense.

Client Care Representative

Found in: Jooble CA O C2 - 3 days ago

HUB International Campbell River, BC, Canada

Hi, we're HUB · We are proud to be ranked 5th among the world's largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement ...
Client Care Representative

Found in: Talent CA C2 - 1 day ago

Hub International Campbell River, Canada

Hi, we're HUB · We are proud to be ranked 5th among the world's largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement ...
Product Support Sales Representative/equipment Sales Representative

Found in: Talent CA C2 - 1 week ago

SMS Equipment Inc. Campbell River, Canada Full time

At SMS Equipment, our Product Support Sales Representative/Equipment Sales Representative is responsible for supporting new and used equipment sales and product support sales through specialized technical or scientific knowledge and product applications. This position will establ ...
Automotive Parts Representative

Found in: Talent CA C2 - 4 days ago

Lordco Auto Parts Campbell River, Canada Full time

Description · Position: Automotive Parts Representative · Location: Campbell River, BC · Do you love interacting with people and sharing your automotive knowledge? Are you looking for a full-time, entry-level job close to home? Join our team where you can turn your love for a ...
Relationship manager banque F/H

Found in: Jooble CA O C2 - 3 days ago

Canadian Western Bank Courtenay, BC, Canada

Putting people first and building relationships with intention · CWB Financial Group (CWB) is on a mission to become the best full-service bank for business owners of Canada. · Our Prestige Banking team includes a diverse group of finance professionals who strive every single d ...
Sales Manager- Corporate Accounts

Found in: Jooble CA O C2 - 3 days ago

Canadian Western Bank Courtenay, BC, Canada

Putting people first and building relationships with intention · CWB Financial Group (CWB) is on a mission to become the best full-service bank for business owners of Canada. · Manager, Banking Customer Service lead our Banking Customer Service Officers, specifically in transac ...
Royal Canin Pet Ambassador

Found in: Talent CA C2 - 5 days ago

Acosta Courtenay, Canada

Royal Canin Pet Ambassador · General Information · Company: PRE-CA · Location: Courtenay, British Columbia, V9N 0A9 · Ref #: M52762 · Function: Brand Advocacy & Sales · Employment Duration: Part-time · Description and Requirements · Do you have a passion for pets? Want to work ...
Nurse Clinician, Enterostomal Therapy

Found in: Talent CA C2 - 1 day ago

Island Health Courtenay, Canada Regular PT

QUALIFICATIONS: Education, Training And Experience · Registration with BC College of Nurses and Midwives as a practicing RN registrant. Graduation from a recognized nursing program with Canadian Nurses Association (CNA) certification for specialty and/or service area or evidence ...
Registered Nurse

Found in: Talent CA C2 - 3 days ago

Retirement Concepts Courtenay, Canada Part time

This position is covered under the HEABC wage levelling. Please note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative. · Position: Part-Time Permanent · About Us · At Retirement Concepts and ...
Financial Advisor

Found in: Talent CA C2 - 3 weeks ago

Royal Bank of Canada COURTENAY, Canada Full time

Job Summary · Job Description · What is the opportunity? · As an RBC Financial Advisor/Financial Advisor Intern, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You provide o ...
Manager, Sales

Found in: Talent CA C2 - 6 days ago

CWB Financial Group Courtenay, Canada Full time

At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: · Putting people first and building relationships with intention · Seeking out and embracing new ideas · Believing that how we do things is as import ...
Community Occupational Therapist

Found in: beBee S2 CA - 3 weeks ago

Community Therapists Comox, Canada

COMMUNITY OCCUPATIONAL THERAPIST (Comox Valley) · If you are looking for a practice culture that keeps you engaged and interested in your profession, then Community Therapists would be an ideal fit for you Established in 1989, Community Therapists is BCs largest OT-owned and ope ...
Financial Advisor

Found in: beBee S2 CA - 2 weeks ago

RBC - Royal Bank Courtenay, Canada Full time

Job Summary · Job Description · What is the opportunity? · As an RBC Financial Advisor/Financial Advisor Intern, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You provide o ...