Operations Associate III - Toronto, Ontario
12 hours ago
Job description
Job Description
What is the opportunity?
As an Operations Associate - Fulfillment & Imaging Group, you will be responsible for performing daily oversight on complex processes and provide analysis and customer service support for exception-based complex and/or highly specialized Operation's processes. You will be responsible for maintenance of applications included granting access and loading documents. You will liaise with various operations departments to research and investigate inquiries and issues, resolve concerns, with the aim to provide a seamless operations service experience.
What will you do?
- Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation's departments, RBC Business Units, external customers or industry participants. Address escalated questions independently; seeking assistance from Team Lead or Manager as appropriate following established department procedures
- Provide accurate analysis and processing support for exception-based, complex, and/or highly specialized processes within a specific Operation's department. Accurately review, verify, and/or record data into technology supporting department processes.
- Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of new systems and processes as required.
- Train and act as a resource for other Operation's team members.
- Perform other duties and responsibilities as assigned.
What do you need to succeed?
Must-have
- Strong verbal and written communication skills
- Ability to understand and meet business daily support needs on an ongoing basis.
- Ability to work efficiently and accurately on exception-based, complex, and/or highly specialized processes with minimal supervision.
- Strong customer service, organizational skills, attention to detail and confidentiality
- 4-year degree from an accredited university or equivalent or High school diploma or equivalent AND 3+ years of securities, banking, technology and/or job specific industry experience.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
Application Deadline:
Note
:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I
*nclusion*
and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Similar jobs
Kate Spade New York is a global lifestyle brand that designs extraordinary things for the everyday. · ...
1 month ago
As an Operations Associate - Fulfillment & Imaging Group, · You will perform daily oversight on complex processes, · provide analysis and customer service support, · and maintain applications for seamless operations.Liaise with departments to research inquiries. · Analyze excepti ...
1 day ago
We are seeking an individual to join the Centre for Cell Manufacturing (CCM). The CCM is part of UHN's Collaborative Centre for Immunology to Immunotherapy (Ci2i) and originated from the Cell Manufacturing Team within the Tumor Immunotherapy Program (TIP) at the Princess Margaret ...
1 month ago
We are seeking an individual to join the Centre for Cell Manufacturing (CCM). The CCM is part of UHN's Collaborative Centre for Immunology to Immunotherapy (Ci2i) and originated from the Cell Manufacturing Team within the Tumor Immunotherapy Program (TIP) at the Princess Margaret ...
1 month ago
We are driven to do more. More for our customers and the financial professionals who offer our products.If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. · ...
1 month ago
The Coach brand was founded in New York in 1941 as a family-run workshop. · We are currently seeking Sales Associates to work at our Scarborough Town Centre store in Scarborough,Ontario. · We attribute the prominence of the Coach brand to the unique combination of our original Am ...
1 week ago
We are currently seeking Sales Associates to work at our Scarborough Town Centre store in Scarborough, · Ontario.The successful individual will leverage their proficiency in Sales to Deliver renowned · & authentic service that creates a Modern Luxury customer experience Achieve & ...
2 weeks ago
We are seeking a Sales Associate to join our team at Kate Spade New York in Toronto. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining store appearance, and meeting sales targets. · Giving our guests the warmest welcome · Develo ...
1 week ago
+Job summary · Coach is a global fashion house founded in New York in 1941. · +ResponsibilitiesResponsible for upholding Coach's Service and Selling Models, · Creat <a class= ...
1 month ago
The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. · ...
1 month ago
The Associate Insurance Advisor III is a key player in the support and development of the agency operation. This role provides inbound sales and service for commercial products and utilizes a broad knowledge of The Co-operators personal lines (auto, home) and specialty lines (far ...
2 weeks ago
Job summary · As a key player in the support and development of the agency operation, this role provides inbound sales and service for commercial products. · ResponsibilitiesInbound sales, service and profitable growth of commercial products. · ...
1 day ago
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why we prioritize our people, to ensure we provide a strong culture and development opport ...
2 weeks ago
Distribution Centre Team Associate - Operations III - FHN Outbound - Sun-Wed, 5pm-3:30am
Only for registered members
Responsible for receiving, order filling and shipment of freight into and out of the DC. · ...
1 month ago
Distribution Centre Team Associate - Operations III - FHN Outbound - Sun-Wed, 5pm-3:30am
Only for registered members
The team associate will receive, order fill and ship freight into and out of a distribution center. · Loading/Unloading Trailers · Picking Receiving Shipping area as business dictates · Stock replenishing restocking of inventory customer product · ...
1 month ago
This course builds on knowledge of anatomy and biomechanics acquired in earlier courses to develop a systematic understanding of risk and mechanisms of injury; common pathologies associated with physical activity; and prevention recognition initial management rehabilitation injur ...
4 weeks ago
This course will introduce students to a variety of management concepts related to managing the business of sport, · with a particular focus on Canadian contexts.An understanding of sport organizations and governing bodiesThe economics of sportFinancial management of sport organi ...
4 weeks ago
Sessional Lecturer- eMHI2002H Emergent Topics in Health Informatics:
Only for registered members
This is a sessional lecturer position for the course eMHI2002H Emergent Topics in Health Informatics: Intelligent Medicine, Machine Learning and Knowledge Representation. The course is designed to understand the issues associated with the use of data management technology and ana ...
1 week ago
+Job summary · This course is the complement to Human Physiology I and serves as an introduction to the fundamental principles of endocrinology, gastrointestinal and renal physiology, water and electrolyte balance, reproduction, immune function and the special senses. · +Qualific ...
4 weeks ago
SL - ANT458H1S - Indigenous Health Histories and Canadian Settler Colonialism - EMERGENCY POSTING
Only for registered members
+We focus on the relationship between the health and well-being of Indigenous people/s and Canadian settler colonialism, drawing on scholarship from medical anthropology, history, Indigenous studies and settler colonial studies. · ...
1 month ago