- Lead and mentor a team of 8-12 Account Managers and Account Executives, providing guidance and support to achieve individual and team targets.
- Manage team performance through KPI tracking, regular performance reviews, and coaching sessions to drive continuous improvement.
- Act as the primary point of contact for a portfolio of key clients, including commercial, industrial, and residential properties, ensuring high levels of customer satisfaction and fostering long-term relationships.
- Collaborate closely with project managers, foremen, and other operational stakeholders to ensure seamless delivery of services and address any client concerns or project requirements.
- Conduct regular check-ins with clients to assess their needs, identify opportunities for upselling or cross-selling additional services, and provide tailored solutions to enhance their experience.
- Utilize a proactive approach to account management, anticipating client needs and delivering innovative solutions to drive revenue growth and maximize profitability.
- Participate in industry events, network with key decision-makers, and collaborate internally to create new business opportunities and expand our market presence. Qualifications and Job Requirements:
- 10+ years of experience in sales, account management, or a related field within the construction or building services industry.
- Proven success in leading and motivating sales teams to achieve and exceed targets, with a focus on new business development and account retention.
- Strong understanding of commercial, industrial, and residential building systems, with knowledge of HVAC, electrical, plumbing, and energy solutions preferred.
- Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels.
- Results-oriented mindset with a focus on driving revenue growth and maximizing profitability through strategic account management.
- Bachelor's degree in business, engineering, or a related field is preferred. We thank all applicants for their interest, however, only those selected for an interview will be contacted. At Modern Niagara, we recognize the value of fostering a diverse, equitable, and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups (women, Indigenous, Black, racialized, LGTBQ2S+, people with disabilities, and new immigrants) in the construction industry. Our DEI vision is to build an organization where everyone has access to the same opportunities, experience equitable outcomes, and can thrive and reach their full potential. We value the diversity of the people we hire and serve. Modern Niagara is an equal opportunity employer. If you require accommodation during the recruitment process, please advise us so that suitable accommodations can be made. We can be reached at
Sales Manager - Ottawa, Canada - Modern Niagara
Description
Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed to having a positive and meaningful impact on Canada's infrastructure and on the communities where we live, learn, work, and heal.
WE BUILD FOR LIFE.
We value passion, initiative, determination, professionalism, and teamwork and we are committed to ensuring that our teams have everything they need to succeed. Health and safety are embedded in everything we do and, as a result, our award-winning safety culture has a record that's well above industry standards.
At Modern Niagara, you will work alongside values-driven, safety-conscious, and high-impact teams in a fast-paced, innovative, and collaborative environment. Here, your knowledge, skills, and excellent service will help ensure that the buildings that make up Canada's infrastructure fulfill the needs they were set out to meet.
Modern Niagara is one of Canada's Best Managed Companies and is a recipient of SMACNA's Safety Excellence Award Program (SSEAP) - Canada and the Canadian Occupational Safety (COS) Magazine's Gold Winner for Canada's Safest Employers Award in the Building and Construction category and Excellence Winner for Canada's Best Health + Safety Culture Award as well as Canada's Best Health + Safety Leader Award.
We are seeking a dynamic and experienced Sales Manager to lead our Ottawa-based Building Services Team. In this role, you will be responsible for driving sales performance, overseeing a team of Account Managers and Account Executives, managing key client accounts, and ensuring operational excellence across a range of projects.
Responsibilities: