Semi Tactical Guard - Winnipeg - West Egg Security

    West Egg Security
    West Egg Security Winnipeg

    1 week ago

    Description

    Job Type: On Call / Part Time / Casual Floater

    Pay Rate: $16.00 – $18.00/hr

    Room for growth into a variety of positions and promotions

    SECURITY DONE DIFFERENTLY A CUSTOMER SERVICE BASED APPROACH.

    West Egg Security offers strategic security solutions and customized human resource planning and management to organizations across diverse industries. Our management team, led by professionals with decades of people management experience in varied vertical markets, provides an unparalleled level of support to our partners and team members.

    We are looking forSemi TacticalSecurity Guards, who can provide a highly visible, advanced level security service involving an array of duties and posts within a critical infrastructure. Servicing the site in a professional, competent, and courteous manner. We are looking for an Individual who will work with integrity, respect, and take responsibility for security which will ensure the safety of everyone on site.

    Job Duties


    Uniform, DeportmentandJob Duties:

    • Must have clean uniform and maintain professional deportment and bearing
    • Uniform Standards: Black or dark blue pants, black shoes, security company-issued top and tactical vest. This standard does not change regardless of weather conditions as shorts; flip flops and the like are not allowed. For cold weather conditions the Tactical Guards may use gloves, hats and sweaters that are black or dark blue in color, but the tactical vest must be visible at all times. For extreme temperature locations, company-issued jackets are allowed but must ensure the tactical vest is visible on the front. Visibility vests and other uniform variations are not permitted.
    • The Tactical Guard is to be posted by the front entrance door and position themselves to obtain a 180-degree view of the door and the retail floor.
    • Tactical Guard remain by the front entrance door of the store and only go into the store for a subject that refuses to leave.
    • Log all External ban/removal/denied entries to individuals with known prior criminal activity and any new theft/attempted thefts/police incidents (including recovery totals); retain information for future ban/removal/denied entry.
    • Log all Safety (Intoxication and otherwise) denied entries/removals and escalated assistance to EMS as needed.

    Restrictions

    • The use of handcuffs, pepper spray, or any form of restraints are strictly prohibited and should not be brought into the store premises.
    • The search of customer bags, parcels, purses, containers, or person is prohibited
    • The Tactical Guard is not allowed to check customer receipts upon their exit – this is not a receipt check program
    • Tactical Guards are not allowed to deal with incidents of tag switching, if observed these matters are to be passed on to the management team to be addressed from a customer service perspective only
    • Tactical Guard is to use de-escalation techniques only and maintain a hands-off approach; in the event an individual becomes combative, the Tactical Guard is to disengage and contact the authorities. Value Village staff is not permitted to physically assist on any potential altercations, instead they should render assistance by immediately contacting the authorities.
    • If video evidence is needed by police, the Tactical Guard should advise management who will then burn the video from the DVR for the attending officers.
    • Tactical Guards are not allowed to shop at the same retail store before, during or after their shifts.
    • There will be no discounts provided for the Tactical Guard, nor should the Tactical Guard inquire about discounts.
    • The Tactical Guard's personal property brought into the store is subject to random inspections by store management personnel; this will include the inspection of all backpacks, bags, purses, etc. upon exiting the building.

    Job Requirements

    • Minimum High School diploma or Grade 12 education
    • Minimum of 1 year of Retail security experience preferably in Canada.
    • Must Possess a valid Security license
    • Excellent written & verbal communication and active listening skills
    • Able to work nights, weekends, weekdays, and holidays
    • Able to work outdoors any weather conditions with excessive walking and long periods of standing

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