- Safety First. Our number one core value. If we can't do it safely, we don't do it at all.
- Integrity. We lead by example, with humility and courage.
- Accountability. We're passionate about delivering on our commitments.
- Inclusion. We provide equitable opportunities for everyone.
- Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being
- Believe in helping you build your career through our Aecon University and Leadership Programs
- Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
- Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities.
- Support the end-to-end implementation of the chosen CRM solution, from project initiation to post-launch support.
- Collaborate with stakeholders to understand business requirements and translate them into effective CRM solutions.
- Customize and configure CRM modules to align with organizational needs and optimize business processes.
- Conduct thorough system testing, user training, and ensure a smooth transition to the new CRM environment.
- Work closely with internal teams to integrate the chosen CRM solution with existing systems and applications.
- Provide ongoing support and troubleshooting during the post-implementation phase.
- Stay abreast of industry best practices and advancements to continually enhance the CRM implementation.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience leading successful CRM implementations, demonstrating a deep understanding of CRM and ERP concepts.
- Experience with Dynamics 365 or other major CRM solutions is required.
- Expertise in customizing and configuring CRM modules to meet business requirements is a requirement.
- Strong project management skills with the ability to oversee the entire implementation lifecycle.
- Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
- Familiarity with Microsoft Power Platform, including Power Apps and Power Automate is required.
- Relevant certifications in Dynamics 365 or other CRM solutions are highly desirable.
Technical Analyst - Toronto, Canada - Aecon
Description
Come Build Your Career at Aecon
As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.
At Aecon, you can count on:
We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us
At Aecon we:
Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our people. We're always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community
Position Overview
Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. We simple do it better. We are Ontario's premier utility contractor and are ready to become Canada's #1 utility construction provider.
Reporting to the Operational Efficiency Manager, the Technical Analyst will lead the charge in deploying a new CRM system. We are seeking a seasoned professional with a proven track record in successfully implementing CRM solutions and driving transformative change within organizations.
What You'll Do Here
What You Bring to The Team
Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.
We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.