Bilingual Reservations Agent - Quebec City, Canada - PAL Airlines
Description
At
PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service.
- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our customer service team
We are currently seeking a
Reservations Agent to join our team in
Quebec City, QC,
Montreal, QC, or
Sept-Iles, QC.
Duties and Responsibilities:
- Quote fares and book flights for customers;
- Provide customers with necessary information connected with flights;
- Communicate with customers to determine individual needs;
- Must make use of excellent communication and sales skills;
- Respond to inquires providing fares, reservations, revenue reporting, sales reporting, lost and damage bag reporting, and answering phones;
- When necessary, identify and implement solutions to meet evolving industry and customer needs;
- Other assigned duties as required.
Qualifications:
- Must be bilingual in French and English
- Completion of secondary schooling in a related field Is preferred
- 1+ years of customer service experience is required
- Experience in Travel and Tourism is preferred
What we offer:
- Comprehensive health benefits including medical, dental, vision, and life insurance
- Defined Contribution Pension Plan
- Employee Stock Purchase Plan
- Employee Tuition Assistance Program
- Employee and Family Assistance Programs
- Travel privileges with PAL and its network
CLOSING DATE:
Applications will be accepted until April 12, 2023.
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