Hoarding Assistance Program Coordinator - Ottawa, Canada - Options Byown Non-Profit Housing

Options Byown Non-Profit Housing

Verified Company

Ottawa, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title:
Hoarding Assistance Team Program Coordinator

Category:
Non-Unionized, Full-time, term contract to March 31, 2024

Supervisor:
Manager of Community & Partnership Development

Position Summary

The Hoarding Assistance Team (HAT) Program Coordinator will be overseeing the HAT program within Options Bytown buildings and other supportive and community housing program partners.

The HAT will provide intensive case management supports to persons at risk of losing their housing due to hoarding behaviour.

The Program

Coordinator will oversee a Case Manager, two Peer Facilitators and two sessions of the peer-led Buried in Treasures program annually.

The Program Coordinator will be responsible for the coordination, collaboration with community partners and social service agencies.

This position includes the identification of the level of need for hoarding supports within the community and an evaluation of the program's ability to respond to this need.

This role will require a strong understanding of mental health, case management, and the barriers faced by individuals living with hoarding behaviours and associated housing precarity.

Program Coordination

Facilitate program creation and implementation
Develop hoardingrelated resources and supports to be shared among the sector
Monitor shortterm and longterm outcomes/ impacts of the program
Develop and oversee program evaluation, including those required by funders
Conduct client intakes and assessments using the Clutter Image Scale and manage program waitlists
Work with the Hoarding Task Force to share knowledge and information collected throughout the pilot program
Work in partnership with community members and partner agencies to contribute to longterm, sustainable service improvements
Develop partnership agreements with service providers
In collaboration with the Case Manager, provide eviction mediation support to landlords and clients who are accessing the program
Develop assessment tools in order to prioritize service requests
Develop and maintain program visibility being mindful of accessible formats

We all deserve a home. Nous méritons tous un chez-soi.

3 8 0 C u m b e r l a n d S t r e e t O t t a w a, O N K 1 N 9 P - Carry out administrative procedures and maintains appropriate records

Other duties as required

Staff supervision

Provide daily oversight for the program
Support and assist the Case Manager and Peer Support Workers in problem solving, client support and crisis intervention
Perform ongoing Support & Supervision as well as regularly scheduled performance appraisals, with support from the Manager of Community &

Partnership Development

Participate in the hiring, onboarding, orientation, training, supervision and disciplinary process for all members of the team
Manage sick leave and vacation requests
Evaluate training needs, identify and coordinate professional development opportunities
Oversee scheduling and site logistics for the program

Education and Experience

Degree in Social Work (BSW): Social Service Work, or related discipline
Demonstrate professional leadership experience
Demonstrate experience working directly with individuals with hoarding disorders
Experience working with diverse communities or groups who face systemic barriers
Previous experience in program development considered a strong asset
Experience advocating for individuals

Knowledge and Understanding

A demonstrated commitment to a diverse and respectful workplace
Sound understanding of community housing
Understanding of the Residential Tenancy Act considered an asset
Understanding of sensitive use of language and imagery in program material

Skills and Abilities

Strong work ethic and commitment to stay accountable to the professional standards and expectations of the organization
Demonstrated facilitation, leadership, and conflict resolution skills
Ability to prioritize, organize, and meet deadlines
Ability and willingness to work with a culturally diverse population
Excellent communication skills both orally and written
Excellent time management
Ability to work independently, and in collaboration with others
Documented evidence of formal trainings such as NVCIS
Current unrestricted registration with regulatory body if applicable
Training in formal mediation considered an asset
Complimentary training, education, and work experience are considered assets
Ability to converse in languages other than English is considered a strong asset