Operations Coordinator - Gloucester, Canada - FedEx Freight Canada

FedEx Freight Canada
FedEx Freight Canada
Verified Company
Gloucester, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job Description:

M-F, 03:00 - 11:30H


GENERAL PURPOSE


Responsible for all administrative functions related to the daily operations of the Service Center, as well as overseeing Freight Handlers in the absence of local leadership.


ESSENTIAL JOB DUTIES & RESPONSIBILITIES

  • Coordinate daily tasks for Freight Handlers and oversee movement of freight
  • Plan and communicate daily loads to Freight Handlers to ensure freight is delivered on time
  • Coordinate contractors/drivers to ensure timely pick-up and delivery of freight
  • Update and enter data into current system(s)
  • Provide customers with shipment status updates and assist with pick-up and or delivery needs
  • Verify and complete required documentation and reports
  • Support Operations Associates and Freight Handlers as needed
  • Demonstrate internal and external customer service
  • Perform administrative functions (e.g. filing, answering phones, imaging, tracing shipments)
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Perform other duties as required

DISCLAIMER


This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.


BASIC QUALIFICATIONS

  • High School diploma, required
  • Ability to operate a forklift
  • Must have or be willing to obtain forklift certification
  • 2 years supervisory experience, preferred
  • Bi-Lingual (English/French), preferred; for Province of Quebec, required

OTHER QUALIFICATIONS

  • Excellent written and verbal communication skills
  • Previous dock/warehouse experience, preferred
  • Transportation industry experience, preferred
  • Excellent computer skills
  • Demonstrated time management, organizational and multitasking skills
  • Ability to work independently and/or as a team member
  • Good decisionmaking skills
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