Senior Officer, Payroll - Ottawa, Canada - University of Ottawa

Description

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

6

Job Family:

Payroll

# of Open Positions:

1

Faculty/Service - Department:

Payroll Operations

Campus:

Payroll

Union Affiliation:

N/A

Date Posted:

April 15, 2024

Closing Date:

April 26, 2024

Note : Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

Non-Union Grade NC5 - 35 hrs

Salary Range:

$61, $75,234.00About Human Resources

Our Human Resources team is recognized for its collaboration and service excellence. Through the development of strategic partnerships, our dynamic team supports uOttawa's vision and strategic plan by creating and delivering high-quality, innovative, and client-centered HR programs and services. Our focus is to attract, develop, retain, and inspire a talented, diverse, healthy, and engaged workforce. If you want to be part of an impactful team, work in a rewarding and enriching environment and have an innovative mindset, our HR team is the place where you belong

*This position may be eligible for a telework arrangement.

Position purpose:

Reporting to the Manager, Payroll and InfoHR, processes all payroll and correction requests from faculties and services by the deadlines set by the University, unions and governments, to ensure payroll accuracy for all employees. Studies daily electronic form reports requiring correction. When providing backup to his or her peer (Senior Officer, Human Resources Operations), ensures high quality service, including in person, to both internal and external clients, communicating information about sector policies, regulations and procedures, as well as collective agreements.

In this role, your responsibilities will include:

Information management: Analyzes and processes personal and confidential information about University employees and students. Validates information produced or submitted by faculties and services and follows up as required to ensure data quality. Meets tight, inflexible pay cycle deadlines.

Collection: Calculates excess payments due to data errors. Contacts employees to collect these payments.

Verifies and confirms calculation of gross pay and enters requests in the payroll system meticulously and accurately, maintaining integrity of historical and future data. Determines impact of pay and leave request entries, as well as of corrections, and makes the necessary adjustments in employees' Banner files.

Customer service: Provides comprehensive service to all University of Ottawa employees, working closely with faculties, services and HR staff to ensure smooth payroll-related operations. Performs rotating customer service counter shifts to greet employees and answer their in-person inquiries.

Application of policies and procedures: Acts as a resource person in applying payroll policies, regulations and procedures, as well as collective agreements, to ensure that they are understood by the responsible staff in the faculties and services. Guides faculties and services in data entry and understanding complex cases. Analyzes payroll and correction requests from support staff and professors to confirm that they comply with federal and provincial law, University policies and regulations, and collective agreements.

What you will bring:

Knowledge of payroll and client service normally acquired through a college diploma or equivalent experience

Canadian Payroll Association certification as a Payroll Compliance Practitioner (PCP) (an asset)

In-depth knowledge of an integrated payroll system

In-depth knowledge of federal and provincial laws, employment standards and other regulations related to payroll and compensation

Computer skills: expert knowledge of Excel, with knowledge of other software and systems such as Windows, word processors, presentation software, databases, email and the internet

Three years' experience working with a complex payroll in a large, preferably unionized, organization

Experience in analyzing and applying policies and procedures

Experience and skill in preparing, analyzing and interpreting reports

Ability to work under pressure and meet very firm deadlines

Organizational skill and attention to detail

Autonomy, initiative and sound judgment

Communication and interpersonal skills, with experience serving clients, some upset or impatient, requiring explanations of complex processes, regulations and calculations

Bilingualism — English/French (spoken and written)

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.