Administrative and Office Manager - Burlington, Canada - SB Partners

SB Partners

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SB Partners LLP is a full-service Chartered Professional Public Accounting firm located in Burlington, Ontario.

For over 45 years, SB Partners has served a diverse set of clients and is one of the leading independent CPA firms in the GTA.

Our primary client base is entrepreneurial, owner-managed businesses, high net-wealth, corporate subsidiaries and not-for-profit organizations.

Enjoy the rewards and possibilities of working with a team of dedicated, values-driven colleagues who support you and celebrate your accomplishments.

Your role will be integral in making a difference in the lives of the team and your clients, along with creating a positive impact in the community.

The Operations Team at SB Partners LLP is expanding. We are seeking a dynamic leader to join our team as the Administrative and Office Manager.

As the Administrative and Office Manager, reporting into the Managing Director, you will focus on leveraging your leadership skills and administrative background to lead and develop the Administrative Team at SB Partners.

This role will also oversee the office operations (office management) and support with the busy season Administrative workflow, coordinating existing and new Admins.

You will be responsible for ensuring the Admin team is up to date on their training and identify any training gaps by collaborating with the Partner Administrative Team Lead.

The current admin team is 10 people strong, flexing to 12+ during busy season, which this role will be responsible for overseeing.

This role will be a hybrid position with a strong office presence (min 3 days in office), we're located in Burlington, ON.

Primary Responsibilities and Duties

Admin Manager

Oversee all administrative staff at the firm (10+), engage and mobilize your team to achieve the purpose, goals, objectives and key results of the Firm.
Model the values and leadership behaviours of SB Partners and inspire other to do the same.
Create an engaging and positive team environment, that fosters effective communication, and support of team member's personal and professional goals.
Foster an environment of collaboration by working with the appropriate departments or leaders to identify, mitigate and resolve process inefficiencies
Collaborate with Partner Administrative Team Lead and Partners to identify areas of improvement and growth and development of their Partner Admins.
Work with Partner Administrative Team Lead to further build out existing processes and training for new and existing admin staff.
Meet with Admin team members on a regular basis for monthly coaching, formal coaching sessions and annual performance reviews of Admin team with input from Partners.
Set up regular team meetings and quarterly team building activities.
Learn each Admin Team Member's roles and responsibilities for their corresponding departments/Partners to be able to establish expectations of Admins and make recommendations for processes.
Act as point of contact for challenges within the Admin team, communicating with HR regularly.
Communicate updates to Admin Team as advised by Management/Leadership Team and Partners
Monitor Admin team performance and progress with Partner designated workload while also delegating tasks as needed.
Manage schedules, hours of work, vacation and timeoff requests in collaboration with Partner Admin Team Lead
Take part in recruitment of Admin team vacancies, along with HR and the Partner Admin Team Lead.
Maintain confidentiality of sensitive information and handle it with discretion.

Office Manager

Review and approved office items to be ordered by reception
Coordinate with reception to address issues with the building and facilities, such as needed maintenance or emergency repairs.
Carry out regular checks of office condition to identify areas where improvement is warranted.
Provide support with inoffice activities, events, meetings, including catering arrangements and coordination with vendors.
Oversee busy season initiatives such as ordering meals for the team
Research, plan, and book domestic and international travel arrangements, including itineraries for executives and employees, flights, accommodations, transportation, and visas if required
Participate in continuous improvement initiatives, including identifying opportunities to streamline processes, improve quality, and reduce waste
Form and maintain positive relationships with coworkers and management.
Take part in firm committees, providing insight and recommendation as well as support for initiatives
Additional duties, as assigned

What you offer:

Minimum of 2 years managing/supervising 5 or more direct reports.
Minimum of 5 years in an Administrative Assistant or Executive Assistant type role.
College diploma in Office Administration program or similar preferred.
Experience providing direct reports feedback for improvement and development.
Experience working in a Professional Services firm