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- Coordinate annual planning for the team.
- Manage resource workload.
- Help prioritize work for the team, both project and operational.
- Ensure progress is tracked and timelines are managed.
- Provide and reinforce structure, standards, documentation, and governance to the team.
- Ensure the team follows IT policies, security protocols, and compliance standards.
- Work with teams to define KPIs and measure against them.
- Continuously assess IT processes and workflows to identify areas for improvement.
- Work with the team to implement improvements and streamline processes for increased efficiency.
- Coordinate with external vendors for services, support, and procurement. Qualifications:
- Computer Science Degree or similar related degree preferred.
- Minimum of 10 years of related experience.
- Minimum of 5 years of related experience in the oil and gas industry, preferably E&P companies.
- Strong Leadership and mentoring skills are a necessity.
- Excellent overall Oil & Gas industry knowledge. Must have a good understanding of all the business units within an E&P company and how they operate together.
- Experience with Microsoft technology stack, including Windows, Microsoft , Intune, Active Directory, Exchange Online, and Azure.
- Strong IT related technical and analytical skills.
- Knowledge of IT Service Management practices and principles. ITIL certification preferred, but not mandatory.
- Excellent verbal and written communication skills.
- Ability to share expertise with team members to develop them to improve their performance.
- Ability to analyze metrics and statistics to identify trends, contribute to avoidance tactics, and provide appropriate support.
- Able to work in a team environment as well as independently.
- Ability to balance operational workload with project-based workload and prioritize accordingly.
Infrastructure Delivery Manager - Calgary, Canada - InSync
Description
Responsibilities: