- Provide technical oversight to the identification and selection of optimal I&IT business solutions
- Provide ongoing support and technical advice to an assigned client portfolio
- Respond to challenges and potential risk factors to identify, understand and utilize performance improvement methodologies
- Lead and facilitate discussions and presentations, such as interviews and workshops, to gather information from organization program
- Partner with stakeholders to develop metrics to successfully track improvements that achieve their priorities
- You have comprehensive knowledge of business analysis, business modeling and forecasting tools, and process improvement methodologies, principles and techniques.
- You can define, measure, analyze and verify business processes to develop business/process models and provide data that applies to performance measurement, quality assurance, continuous improvement, and innovation strategies and initiatives.
- You have experience in complex data migrations, and/or working in legacy system modernization, and/or complex BI projects.
- You have expertise in performance measurement systems and methodologies and evaluation theories, change management processes and tools, qualitative and quantitative measurement and risk assessment/management methodologies.
- You can understand I&IT solutions and use commercially available software packages or services (such as Case Management, Customer Relationship Management, Data Analytics and Business Intelligence), ideally around the Microsoft CRM ecosystem (Dynamics 365, PowerBI,etc.)
- You have experience working with databases, analyzing complex datasets and performing basic data analysis; are able to understand data mappings, relationships and models.
- You have experience applying research techniques and methodologies.
- You possess strategic thinking, analytical and problem-solving skills to assess and synthesize complex information, identify key issues, and develop viable options and recommendations.
- You can identify and monitor emerging trends, issues and opportunities.
- You have experience in identifying, analyzing and resolving data anomalies and other data migration related data issues.
- You have proven verbal and written communications and facilitation skills to lead discussions, present complex information to variety of audiences, facilitate meeting/workshops and prepare options papers, business cases, reports and presentations, etc.
- You have consultation, collaboration and relationship management skills to build sustainable relationships.
- You have demonstrated influencing skills to drive changes and promote acceptance by stakeholders.
- You use your leadership skills to champion and provide advice that drives process improvement and innovative change within the organization and ministry.
- You have demonstrated planning and organizational skills to lead and coordinate process improvement assignments with tight and often concurrent time frames.
- You have experience using standard office software applications including word processing, spreadsheets, presentations, data visualizations, e-mail and internet.
Senior Business Consultant - Toronto, Canada - Ombudsman Ontario
Description
Are you a dedicated professional with experience in business analysis, technology/IT, process re-engineering, change management and strategic planning and analysis? Do you have strong communication and stakeholder/relationship management skills? Are you interested in making a difference to vulnerable people in Ontario by helping to lead enterprise-wide change? If so, consider this exciting Senior Business Consultant opportunity with the Ontario Public Guardian and Trustee.
NOTE:
Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions.
The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.