Site Manager - Ottawa, Canada - Alpine Building Maintenance
Description
Job Title:
Site Manager
Location:
Ottawa, ON
Job overview:
- Manage a janitorial contract and ensure client satisfaction of services provided
- Contract management (Client and employee management)
- Work loading
- Staffing support
- Health and Safety
- Payroll management
- Cleaning inspection management and logs
- Ensuring daytoday site management and overseeing all shifts at the site
- Provide staff training and supervision (WHMIS, Health and Safety, Work techniques, Company policies and procedures, Bill 168, Accessibility, etc.)
- Manage business relationship with the client
- Represent Domus Building Cleaning through professionalism, ethics and service delivery
Key Responsibilities:
- Manage client communication (oral and electronic) pertaining to the services delivery as per janitorial service agreement
- Manage and lead the cleaning supervisors and cleaning staff, fostering a productive and cohesive work environment. Develop schedules, procedures, provide training and perform regular inspections of the contracted services
- Manage bi weekly payroll administration for the site with Head Office
- Ensure staffing levels are adequate and coordinate job openings and hiring with Human Resources
- Manage daily, weekly and monthly services as per janitorial service agreement
- Manage and react in a timely manner to any special/additional building services requirements as a result of management requests (periodic / extras) or building inspections (formal and informal)
- Manage the equipment and vehicle preventive / ongoing maintenance
- Manage the company Health and Safety (H & S) program at the site and ensure employee adherence to company policies and procedures and all H & S related matters
- Establish the required training to meet legislative and contractual requirements, established Standard Operating Procedures as well as Cleanroom requirements; familiarity with ISO requirements, Schedule and provide refresher training modules on a regular / as required basis
- Provide and perform onsite training to all cleaning services staff ensuring that all personnel understand their duties and adhere to signoff of required documentation
- Perform daily and weekly building inspections that provide a means of ensuring the work that is being done meets contract specifications and provides measurable data to track results as well as personnel performance
- Manage site material and product inventory and ensure monthly order processing and product usage remains on budget
- Submit "Service Requests" identifying the location and problem of any facility deficiencies to the facilities Coordinator
- Participate in management meetings at company head office periodically
- Other duties as required through Head Office, assisting the organization as a whole
What we offer:
- Salary $55, $60, based on experience)
- Health Benefits
- Vacation Pay 2 weeks Annually
- Training and leadership development opportunities
- Career growth and progression opportunities
Working Conditions:
This role will require flexibility in shift times, as interaction with different shifts may be required. Must be able to obtain CPIC clearance.
What You Bring:
- Work experience or knowledge of the Building Maintenance Service industry is required.
- Demonstrated success in people management, either in a prior management role or equivalent experience
- The ability to successfully pass a reliability clearance and criminal record check
- Excellent communication skills with clients and stakeholders
- Bilingual (English/French) is an asset (but not required)
- Experience developing and fostering positive team environments
- Strong emotional intelligence and maturity
- Organized with strong follow through
- Great problem solver
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