Breakfast Attendant - Sault Ste. Marie, Canada - Fairfield Inn & Suites

Fairfield Inn & Suites

Verified Company

Sault Ste. Marie, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsible for preparing, setting up, and replenishing a variety of food and beverage items, cleaning and maintaining kitchen and eating areas; greeting and serving guests.

Position is part time, and on-call. Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day.

Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.

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As we work with the public, we will be asking about vaccination status.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
Perform quality assurance (QA) requirements for department.
Performs a variety of food preparation duties, such as repairing hot and cold breakfast foods and drinks.
Immaculately cleans and maintains kitchen, equipment, utensils, service and eating areas.
Brews coffee, tea, etc.
Operates cooking equipment.
Orders supplies, puts up stock, and keeps records.
Maintains Brand Standards and Health Department requirements.
Responsible for setting up and replenishing all food items.
Greets and serves guests as demand is needed.
May be required to stock the bar; to assist with setup and breakdown of meeting rooms; and handle the refresh / coffee breaks.
Remain highly visible and be readily available for guests at all times.
Take initiative to offer assistance or answer questions.
Use empowerment to exceed associate / guest expectations and resolve conflicts.
Thoroughly understand and implement the Brand service culture.
Perform all shift checklist responsibilities.
Support team members to ensure the team's entire workload is completed daily.
Perform other duties as required.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

High School diploma or GED preferred.
No prior experience is required, but is preferred.
Food handling certificate REQUIRED,

Knowledge, Skills and Abilities:

Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
Ability to communicate effectively verbally.
Ability to work in a fastpace, highenergy and demanding work environment.
Basic knowledge of hotel operations or ability to learn quickly.
Ability to work as a team player with all levels of associates.
Dedicated, hardworking, selfmotivated.
Practice safety standards at all times.
Ability to solve basic equipment problems and/or who to contact for resolution.
Skilled in operation of tools and equipment listed below.