Admissions Assistant, Admissions term - Winnipeg, Canada - University of Winnipeg

University of Winnipeg

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

This is a term position until October 6, 2025

The
Admissions Assistant is a full-time term position responsible for exemplary student service as the first point of contact for the provision of detailed Admissions information for both International and Domestic students.

Responsibilities:

Acts as the first point of service contact for admissions office inquiries.
Responds to a large volume of requests for information concerning admission.
Receives high volumes of communications, identifying timesensitive items.
Must convey accurate and timely information and correct inaccurate information received from other sources.
Communicates specific requirements for specialized programs and the procedures.
Refers inquiries to other members of the Student Services Team. Recognizes complex inquiries or requests for policy interpretation and refers to the appropriate area.
Interprets and applies a wide range of academic and administrative policies and procedures to provide excellent student service.
Problem solves in the absence of specific policies and procedures incorporating excellent decisionmaking skills.
Flags applicant errors, updates in Recruit or Colleague, and forwards these to Admissions Assistants.
Uses substantial knowledge of FIPPA guidelines and regulations in order to respond appropriately to inquiries.
Once trained must be able to handle 80% or more of all inquiries independently.
Receives, sorts, and assists with Admissions mail.
Assists with the filing system and the process flow of documents in the office.
Assists with the daily filing of incomplete, complete and continuance files and for refilling to maintain the integrity of Admissions.
Uploads documents to the appropriate student record in Recruit.
Assists with the annual "cleanup" of files.
Assists with making appointments, scheduling rooms, ordering office supplies
Maintains accurate records of all office supply ordering.
Performs basic data input of applicant information ensures that relevant documents have been datestamped and put in the correct file.
Assists with followingup with regarding missing documentation, course evaluations, and returning calls.
Provides general reception assistance for Student Services.

Qualifications:

High school graduation.
Completion of postsecondary training program is recommended.
Some University or College experience is an asset.
Educational and/or work experience within a university or college environment.
Minimum four years directly related experience or an acceptable equivalent combination of education and experience in a university Student Services area.
Experience working in a highvolume office setting.
Excellent interpersonal skills to be able to interact with staff, students and the public in a professional, courteous manner as the first point of contact for the University.
Strong oral and written communication skills.
Ability to prioritize and cope with fluctuations in workload in a highpressure environment.
Ability to organize work effectively as numerous tasks which require accuracy and attention to detail often need to be completed simultaneously.
Ability to treat personal information with confidentiality.
Ability to work with constant interruption.
Ability to work independently and to make appropriate decisions.
Must be able to work cooperatively as part of a team.
Knowledge of a university Student Services environment preferred.
Good working knowledge of computers utilizing a Windows environment (MS Word, Excel).
Knowledge of additional languages is an asset.
Cross Cultural competency.
Knowledge of Immigration, Refugee and Canadian Citizenship (IRCC) and how these policies impact applicant and the admissions process.
Knowledge of a Student Information System preferred.
Must have the ability to quickly develop a good understanding of University policies and procedures as they relate to the Admissions Office functions.

An equivalent combination of education, experience, skills, knowledge and abilities may be considered.

Condition(s) of Employment:

Must be legally entitled to work in Canada.
Must be willing to work occasional overtime at peak periods.

Note:
The work described in this posting will be conducted in-person.

**The salary range for this position will be from $37, $51,178.40 annually.