Program Service Assistant - Toronto, Canada - Humber River Hospital

Humber River Hospital

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Profile:
Humber River Hospital is committed to revolutionizing patient care for our diverse community.

At our new facility, North America's first fully digital hospital, the future is very exciting for our people and programs.

And we're looking for exceptional individuals to join our great team:
people who share our passion to deliver excellent, patient-focused, expert care. The Hospital is formally affiliated with both the University of Toronto and Queen's University.

Right now we are looking for a

Temporary Full Time Program Service Assistant to work with our

Reactivation Care Centre and LTC support group.

Reporting Relationship:
Program Director, Post Acute and Reactivation Care

Location:
Humber River Hospital - Wilson (with flexibility to work at all sites)

Hours of work:
Days, occasional evenings/weekends

Union:
Non-Union

Position Responsibilities:

Coordinates the operational and business matters of the Program
Identifies, coordinate, analyze and communicate key Program matters and critical issues in a timely manner and in accordance with hospital established processes
Prioritizes action items requiring Director's attention through scheduled briefings with the Director and preparation of reports of priority projects.
Develops processes for issues management to ensure timely response to incoming requests/issues from internal and external stakeholders
Provides clear direction and oversight to administrative support within the Program portfolio
Redirects communication within the hospital when receiving information as the point person for the Program
Provides strategic support to advance the priorities of the Program portfolio
Establishes meaningful relationships with peers, colleagues, and multiple internal and external stakeholders that will advance the Program portfolio
Disseminates information identified as critical for the advancement of policy formation, process development and enhancement of public communications within the Surgical Program portfolio, across portfolios, and between the Surgical Program portfolio and external partners (i.e. LHIN/MOHLTC)
Ensures timely feedback on behalf of the Sr Director whenever necessary

Qualifications:

3 years of recent experience providing senior administrative support in a health care setting
Graduate of a recognized postsecondary education in Business Administration, or related field, preferred
Has extensive knowledge of hospital processes, as well as legislation, policies, and procedures that affect hospitals
Utilizes high level of judgment and discretion when dealing with confidential or sensitive matters
Has a high degree of attention to detail to ensure accuracy in deliverables
Creative, resourceful and flexible
Excellent communication, time management, and interpersonal skills
Demonstrates commitment to ongoing learning
Works independently and in a team environment
Adapts to changing priorities and manage change involving multiple stakeholders effectively
Maintains a positive attitude and strong work ethic while managing competing demands
Completes a multitude of tasks simultaneously within targeted timelines in an organized and efficient manner
Demonstrated regular, punctual attendance
Demonstrated commitment to patient safety and the provision of the best possible patient care
Demonstrates experience in producing printed/electronic publications and other departmental communication
Has a typing speed of 60 WPM
Extensive knowledge of Microsoft Word, Excel, PowerPoint, Visio, Windows, MS Project, Internet and Outlook
Intermediate MS Access knowledge an asset

Why Humber? Why Now?

Humber River Hospital is on an exciting transformation journey of redefining patient care as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care.

We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals.

People who care and live our values of
_Compassion_,
_Professionalism_ and
_Respect_. People who are committed to making a positive difference.

We are a

Studer Group hospital, focused on building our evidence-based leadership practice and hardwiring a culture that WOWs.

Why? Because at Humber River Hospital, we know it's our people and our ability to innovate that allows us to consistently deliver a great patient experience and the best quality outcomes.

After all, we are the hospital that believes

exceptional care...healthier community.

Humber River Hospital is committed to inclusion and diversity. We believe that diversity drives our culture of innovation.

By bringing together a variety of different perspectives, it fuels our creative thinking, generates new ideas and creates solutions designed to address tomorrow's healthcare challenges today.

We take pride in providing professional dev