Manager, Application Portfolios - Toronto, Canada - Toronto Transit Commission

Toronto Transit Commission

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB INFORMATION

Requisition ID: 8939

Number of Vacancies: 1

Department:
Information Technology Services Maintenance, Materials & Engineering

Salary Information:
$114, $142,669.80

Pay Scale Group: 11SA

Employment Type:
Regular

Weekly Hours: 35

Off Days:
Saturday and Sunday

Shift:
Day

Posted On:
January 24, 2024

Last Day to Apply:
February 1, 2024

Reports to:
Director, Portfolio Management

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA.

Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.

The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.

"

General Accountability:

Reporting to the Director
Portfolio Management, the Manager is responsible for the daily direction and overseeing the entire lifecycle for the Enterprise Asset Management business portfolio of systems. This includes production support, maintenance, capital project/program development/configuration, enhancement and development, ensuring alignment with business goals and meeting customer needs. Responsibilities include planning and allocating staff and other resources assigned to this group; work scheduling; achieving commitments and complying with standards for the provision of timely and cost effective deliverables. This involves planning, scheduling and monitoring the section's activities, resources and budgets.

Key Job Functions:

The manager ensures the effectiveness of this group by:
providing a full range of production support, maintenance, enhancement and development services;

- providing detailed estimates of resources, cost, schedule and impact of various requests of plans for evaluation/inclusion into business cases;
- directing the allocation of resources within the group, through an established resource allocation and change approval process;
- maintaining direct liaison with key users for daily issues related to maintenance and production support as well as other technical areas of ITS regarding architecture, standards, technical support needs;
- ensuring all systems development activities undertaken by this group adhere to technical and methods standards (with emphasis on satisfying audit, QA and security requirements);
- delivering, monitoring and reporting on the progress of projects, support and performance measures for the group against plan and budget for the Director

Portfolio Management;

- assisting in the preparation of the annual budget for Portfolio Management based on existing and forecasted needs for systems support and maintenance, and monitoring the performance of the area by reviewing key indicators such as performance and budget, number of problem tickets resolved, and enhancement and development requests completed;
- managing Capital projects/deliverables within capital projects, which may have a significant impact on existing systems within the Manager's portfolio.

Substitutes for the Director
Portfolio Management during periods of absence.
Demonstrated leadership capabilities in guiding and motivating teams, ensuring a positive and productive work environment. Ability to foster a collaborative and innovative team culture. Experience in recruiting, training, and developing staff.
Must possess sound judgment; superior organizational, analytical and problem solving abilities, as well as developed interpersonal, verbal and written communication, facilitation and presentation skills.
Performs other related duties as assigned.
Demonstrates behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

Skills:

Communicate in a variety of mediums
Engage in organizational development
Plan and organize activities / projects to meet section and organizational goals
Manage projects
Demonstrate specialized expertise and knowledge in the assigned field
Manage conflict
Education and Experience:
University degree in a related discipline such as Computer Science, Engineering or Business, or the equivalent, combined with extensive directly related experience working at a Systems Analyst and management level in a diverse information systems environment.
Requires extensive knowledge of systems development, from methodology through detailed design, construction,