- You are exceptional in managing Discovery & Configuration Management Database (CMDB) in ServiceNow.
- You are interested in maintaining information about IT hardware & software assets, in order to report on the value and ownership of financial assets throughout their lifecycle, and to determine key attributes and relationships between assets.
- You are eager to assist in conducting configuration audits and coordinate with Technical Service Owners to correct issues and identify opportunities for process improvement.
- You are adept in working with Technical Service Owners and Subject Matter Experts to build relationships between assets and ensure the accuracy of the Configuration Items (CIs) within the CMDB.
- You thrive on assisting the Configuration Management team to prepare the Configuration management plan.
- You embrace the opportunity to collaborate with IT Owners and Change Management in the assessment of what CIs are impacted by a Change to a service.
- You have good communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors.
- You have at least 3+ years of hands-on technical experience with ServiceNow Discovery, including service mappings.
- You have at least 3+ years of hands-on working experience in data reporting with ServiceNow CMDB, Asset Management & Service Catalogue.
- You also have at least 3+ years of hands-on working experience in data reporting with ServiceNow Incident/Problem/Change Management modules.
- You have at least 2+ years of working experience in performing audits of hardware, configuration items, as needed to maintain accuracy within the CMDB.
- You possess strong analytical skills to review Discovery patterns and payloads; manage subnets, monitor discovery schedules, maintain discovery schedules and dates.
- You can also demonstrate working experience in monitoring and managing expectations to CMDB policies.
- You can demonstrate expert level in the use of MS Excel to create/maintain macros, pivot tables, VLOOKUP & formulas.
- You possess strong problem solving, analytical and excellent attention to detail skills.
- You have a strong understanding of networking and infrastructure, which includes servers, networking, databases, and cloud services.
- You have familiarity with Discovery related technologies, such as Windows Management Instrumentation (WMI), Secure Shell protocol (SSH), Simple Network Management Protocol (SNMP), and REST/RESTful APIs.
- An asset to have hands on technical working experience with SQL, Python, Power BI.
- Post secondary education in Computer Science, Engineering or in a related field.
- You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success We also foster an environment of innovation and continuous learning.
- We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
- As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:
- Renovated with a design focus on enabling collaboration through both environment and technology.
- Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
- Our lounges have TV's, fridges, microwaves, complimentary hot beverage stations & water dispensers.
- Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
- Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3. When it begins to operate, the Eglinton Crosstown Light Rail Transit's Birchmount stop is steps away.
- Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.
-
RQ07375 Technical Specialist
4 days ago
Randstad Golden Horseshoe, CanadaThis is a contract position for a Technical Specialist - - Case Management and ERP - Senior for our public sector client. · Work location: Downtown Toronto · Duration: Seven Months · 7.25 hours/day · This is a Hybrid role that requires the candidate to be onsite 3 days of the wee ...
-
Hardware Designer, Technical Specialist
2 weeks ago
Marketers on Demand Golden Horseshoe, CanadaEngineering · EToD is actively searching for a Hardware Design Technical Specialist for a 4-month contract opportunity with one of our leading clients. In this role you will produce application & equipment designs that meet our client's requirements. · This is a hybrid opportunit ...
-
Apptad Inc Golden Horseshoe, CanadaJob Title: Apptad - Technical Specialist - - Case Management and ERP - Senior · Job Location: 400 University Ave, Toronto,Ontario(Hybrid - Candidate must be able to work 3 days onsite and 2 days remote) · Job Duration: Long-Term Job Description Responsibilities: MUST HAVE:Hands-o ...
-
Specialist Operations Control System
1 week ago
Purolator Golden Horseshoe, CanadaA Control Specialist is responsible for designing, developing, and maintaining control systems within an organization. This role involves ensuring that processes and operations run efficiently and safely by monitoring and managing automated systems, machinery, and processes. The ...
-
Configuration Management Specialist
6 days ago
Marketers on Demand Golden Horseshoe, CanadaIT & Telecomms · Marketers on Demand is recruiting for a Configuration Management Specialist to join a well established and reputable company in the GTA. This is an exciting 12-month contract (with great chance of extension and permanent status) that puts you in the drivers seat ...
-
Senior Developers
3 weeks ago
Information Technology Solution Providers (ITSP) Golden Horseshoe, CanadaExtensive finance or insurance industry experience · Reliable, dedicated, team player · Communication skills suitable for interaction with business clients · Senior Developers · Extensive telecom, utility and retail industry experience · Reliable, dedicated, team player · Communi ...
-
Controls and Technical Support Engineer
1 week ago
Oxygen8 Solutions Inc. Golden Horseshoe, CanadaOxygen8, designs and manufactures ventilation solutions that provide 100% fresh, filtered outside air to building occupants. Our product lines include high-efficiency energy-recovery, MERV-13 filtration, and integration with Daikin VRV heat-pump technology for heating and coolin ...
-
Systems Testing/QA Specialist
1 week ago
Dawn InfoTek Inc. Golden Horseshoe, CanadaDawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. · We a ...
-
Energy Transition Technologies Analyst
1 week ago
IBI Group Golden Horseshoe, CanadaArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With th ...
-
Sr. Mechanical Designer
1 week ago
Thornhill Medical Golden Horseshoe, CanadaABOUT THORNHILL MEDICAL: · Thornhill Medical's ground-breaking products are designed to be used globally by emergency health care providers, humanitarian, and military medical teams. Thornhill's oxygen-focused research and applications are transforming patient care in extreme cir ...
-
Intermediate Hydrogeologist
2 weeks ago
GSI environement Incorporé d'Filial Englobe Golden Horseshoe, CanadaYour Employer · Dareto joinEnglobe · At nearly 3,000 people, Englobe is one of Canada's premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. · With offices located across Canada, the United Kingdom and France, w ...
-
specialist, telecommunications software
2 weeks ago
SLC Canada Inc Golden Horseshoe, Canadaspecialist, telecommunications software Verified · With some duties as a telecommunications engineer · Location Etobicoke , ON Remote work available · Salary 8,500 to 9,500 monthly (To be negotiated) / 37.5 to 40 hours per week · Terms of employment Permanent employment Full t ...
-
Training and Development Specialist
2 days ago
Connexall Golden Horseshoe, CanadaGlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall, is an award-winning Enterprise grade IoT platform, purpose built for the healthcare industry. Connexall is a sophisticated and customizable end-to-end integration and communica ...
-
Senior Landscape Architect
2 weeks ago
B+H Architects Golden Horseshoe, CanadaAre you a passionate and experiencedLandscape Architectlooking to lead impactful projects that leave a global mark? · B+H, a member of the Surbana Jurong Group – a global leader in urban and infrastructure consulting – seeks a seasonedSenior Landscape Architectto spearhead high-p ...
-
Senior Application Development Specialist
1 week ago
Ontario Lottery and Gaming Corporation Golden Horseshoe, CanadaSenior Application Development Specialist page is loaded · Senior Application Development Specialist · Apply locations Toronto, Ontario, Canada Sault Ste. Marie, Ontario, Canada time type Full time posted on Posted 9 Days Ago job requisition id R24_00299 Range: · 66, ,600.00 CAD ...
-
Specialist O&M
2 weeks ago
Enbridge Golden Horseshoe, CanadaPosting End Date: June 06, 2024 · Employee Type: Regular-Full time · Union/Non: This is a non-union position · Do you have strong knowledge of ERP systems, project management, accounting controls, process improvement and experience working in a regulatory environment? We are look ...
-
Payroll specialist
4 days ago
ADP, Inc. Golden Horseshoe, CanadaADP is hiring a Payroll Specialist · Are you looking to grow your career in a stable, dynamic environment with plenty of opportunities to progress? · Do you want to continuously learn through ongoing training, development, and mentorship opportunities? · Are you looking to be yo ...
-
Senior Strategic Sourcing Specialist
2 weeks ago
Lactalis Canada Inc Golden Horseshoe, CanadaJob Title: Senior Strategic Sourcing Specialist - Cheese · Location: Greater Toronto Area · About Us: · Welcome to Lactalis Canada – where we take pride in being recognized as one of Forbes' 2022 top employers Our journey revolves around enhancing the lives of Canadians through a ...
-
Specialist, Data Services
1 week ago
APOTEX Golden Horseshoe, CanadaPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in ma ...
-
The Toronto-Dominion Bank (Canada) Golden Horseshoe, CanadaAssociate (Sr. Data Analyst) - Data Solutions & Analytics page is loaded · Associate (Sr. Data Analyst) - Data Solutions & Analytics · Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted Yesterday job requisition id R_ Work Location: · Toront ...
Senior Technical Specialist - Golden Horseshoe, Canada - Scotiabank
Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Title: Senior Technical Specialist (CMDB Librarian) - Hybrid
Requisition ID: 197773
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Looking for a hybrid role? We have the job for you Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.
The team:
Scotiabank's Global Technology Services (GTS) Service Assets & Configuration Management department is responsible for the management of the Bank's hardware IT assets throughout their lifecycle from acquisition to retirement. We are also responsible for the creation of standard IT Asset Management (ITAM) processes and oversight for adherence to the processes from our global partners.
The role:
Reporting directly to a Senior Manager, you will play a critical part in managing data from Canada \ Latin America \ Asia Pacific \ London \ New York and Mexico operations. You will also support multiple simultaneous project initiatives.
Is this role right for you?
Do you have the skills that will enable you to succeed in this role?
What's in it for you?
#scotiatechnology
#LI-hybrid
Location(s): Canada : Ontario : Scarborough
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.