Director of Employee Experience - Kirkland, Canada - Pival

Pival

Verified Company

Kirkland, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Location:

Kirkland, Quebec, Canada

Division:

Human Resources
# of Applicants:
1
Schedule:
Permanent
Shifts:
Day
Insert start and finish time for shift AM/PM:

8:00 AM

5:00 PM

Days:

Monday,Tuesday,Wednesday,Thursday,Friday

Pival International Inc.

is a global logistics and supply chain management company with a comprehensive menu of warehousing logistics solutions and transportation solutions, including time sensitivity (land and air), FTL, LTL, intermodal.

Scope of the Role

Reporting to the Vice President of People & Culture, the Director - Employee Experience will be responsible to manage the HR team.

The incumbent will be tasked to spearhead strategic learning & development initiatives to support in cultivating people managers, and employee progression feeding into increased levels of retention.

They will identify L&D priorities to the management and be responsible for the delivery of the various projects.

Role Tasks & Responsibilities

Learning & Development:

Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals
Deliver new learning programs to foster the growth and evolution of our team
Evaluate training solutions based on effectiveness, ROI, client's perceived value and longevity
Implementation, set up and maintenance of LMS; define content, scheduling and tracking attendance and completion
Implement national learning programs and initiatives to address needs of multiple business units globally
Seek out the latest research and best practices and identify key trends
Collaborate with HR team members and business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders to understand, recommend and deploy effective solutions. Collaborate with managers to develop their team members through career pathing.
Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and companywide capability and performance improvement.
Recommend and develop employee engagement programs and activities that enhance employment experience.
Acting as the go to within the business for anyone with questions or queries regarding training and development plans.
Embracing different styles of training techniques, including elearning, tutorial sessions or coaching.
Develop and manage the Succession plan and Mentorship program
Building relationships with 3rd party training providers
Managing the development of the HR team from a training perspective
Implement and develop organizational development programs and projects, such as change management, team engagement, welcoming and onboarding, recognition, appreciation of contribution, etc.

Team, Client, Talent & Project management:

Coach, mentor, and develop HR team
Drive & execute HR Department annual goals set by VP of People & Culture
Support HR generalist in union negotiations and management
Oversee and negotiate vendor and contract management as required
Build strong relationships with key Managers within your service lines of responsibility
Provide guidance to People Leaders for all phases of the Performance and Reward Cycle including Annual Reviews, Calibration, Goal Setting and Reward Planning
Provide a proactive HR consultation service to all people managers advising them on all issues that arise in their teams
Provide coaching, advice and approval for employee relations, performance management and terminations
Participate in succession planning and workforce planning initiatives

Compliance & system management:

Ensure compliance with applicable employment and labor laws provincial & federal
HRIS, ATS and LMS management
Support other Directors and Managers through their periods of transformation
Identify & facilitate process improvement projects to drive efficiency
Other tasks as assigned

Role Requirements

Active CRHA-CRIA designation (CHRP) will be considered an asset
Bachelor's degree in relevant field
Excellent oral, written and interpersonal communication skills in English
Strong facilitation and presentation skills
7 to 10 years of experience, 23 of which in team management
Proven track record in building and developing HR processes
Demonstrate indepth knowledge of labor laws and HR best practices
Highly motivated selfstarter
Multitasking with the ability to remain calm during high volume periods
Strong analytic skills and problemsolving ability
Experience in unionized environment (asset)

Additional Information

A master in the art of asking the right questions to find the true sources of the organization's issues
An outstanding popularizer who knows how to orchestrate various channels of communication to get the organization's messages to everyone,