Part-time Receptionist - Georgetown, Canada - Eramosa Physiotherapy Associates
1 week ago
Description
Eramosa Physiotherapy Associates - Georgetown is currently hiring for a part-time
Clinic Receptionist to join the EPA - Georgetown team The Receptionist will provide support to the admin team with front desk reception coverage, billing and processing of insurance claims.
Job Type:
Permanent Part-Time
Hours of Work:
Wednesday from 1:30 p.m. to 8/8:30 p.m. and Friday from 2:00 pm to 6/6:30 p.m
Experience:
Customer Service 3 years, Administration 1 year
JOB DESCRIPTION:
Clinic Receptionist
As a Clinic Receptionist, you are passionate about your work and perform with a high level of energy, reliability and pride.
Duties and Responsibilities include (but are not limited to):
- Work in collaboration with the Office Manager to achieve business outcomes; and support the clinical team
- Answer telephone calls, greet clients and visitors upon arrival and provide excellent customer service for all questions or concerns.
- Register new clients in line with acceptable standards of the clinic; support clients in filling medical and insurance forms at the clinic to avoid errors and inaccurate information.
- Exercise client confidentiality at all times.
- Collect payment at the time of service and follow up on outstanding payments.
- Complete accurate clinic billing and follow up on accounts receivable as required.
- Provide accurate daily performance statistics and typing of referral and discharge letters
- Produce accurate endofday reports.
- Ensure that the client reception area is cleaned, fully stocked with clinic supplies and materials and daily laundry.
- Other administrative tasks as assigned by the Clinic Office Manager.
Position Qualifications:
- Excellent communication and interpersonal skills to maintain effective rapport with clients and staff members. Professional phone mannerisms.
- Ability to exercise good judgment, resourceful, strong organizational skills.
- Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources
- Remain "cool, calm and collected" in high pressure situations.
- Able to adapt to change with clinic operations to continuously learn and strive for improved patient care.
- Selfstarter with an ability to work independently and collaboratively in a team environment.
- Strong knowledge of Microsoft Office programs
- Word and Excel
- Experience with clinic management software, online insurance billing, and accounts receivables would be considered an asset.
Job Types:
Part-time, Permanent
Salary:
From $16.00 per hour
Schedule:
- No weekends
COVID-19 considerations:
Eramosa Physiotherapy's COVID-19 protocols are in line with the Ministry of Health recommendations for Regulated Health Professionals.
Work Location:
One location
More jobs from Eramosa Physiotherapy Associates
-
Sports Physio Fellowship
Guelph, Canada - 5 days ago