Restaurant Supervisor - Niagara Falls, Canada - Lucky's Restaurant & Bar

Description

Located in the Galleria of the Fallsview Casino, Lucky's Restaurant & Bar introduces a new dining experience. The elevated breakfast, lunch, and dinner menus are classic yet modern perfectly in tune with the stunning art-deco setting. At night, the chic lounge transforms into a space reminiscent of a vintage speakeasy.

Specially created handcrafted cocktails and an atmosphere designed to encourage guests to interact and mingle emphasizes the social experience and our vibe-driven approach.

• Assisting the Restaurant in hiring, training, scheduling and disciplining.
• Leading and motivating the restaurant team to exceed our customer's expectations.
• Running the floor, this includes monitoring for seating availability
• Inspecting grooming and attire of staff, and rectify any deficiencies.
• Coaching staff on a daily basis to ensure that customer needs are met.
• Driving systems and standards of the concept through role modeling constantly and spotchecking procedures.
• Completing scheduled monthly inventories and replenish stock and requisitioned supplies.
• Completing opening and closing duties.
• Reporting accidents, injuries and unsafe conditions to the General Manager.
• Conducting preshifts meeting to inform Associates of daily activities.
• Ensuring all Associates has been trained properly before given any task assignment.
• Motivating and encouraging employees to perform their best, making them accountability for their work area and providing feedback on possible improvements.
• Responding appropriately to employees concerns.

Our Ideal Restaurant Supervisor will have:

• Minimum of 2 years experience in a Restaurant Industry in a Supervisory role.
• Outstanding attention to detail both personal grooming/appearance and in properly identifying guest's needs, demeanor, and level of required service attention.
• Excellent customer service skills. Demonstrates selfconfidence, energy and enthusiasm.
• Excellent organizational and time management skills and ability to work under pressure.
• Excellent communications skills both oral and written when dealing with guests and employees both internally and externally.
• Ability to work independently with mínimal supervision, cooperatively within a team setting and as well as the ability to plan and multitask in a busy environment.
• Must be able to work nights, weekends and holidays.

Salary:
From $20.00 per hour


Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays

Work Location:
In person