Community Standards Advisor - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:02/17/2023

Req ID: 28520

Faculty/Division:
VP - University Operations

Department:
UNIVERSITY FAMILY HOUSING - CS

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

University Family Housing is comprised of a unique stock of 83 century homes and two 21 story residential towers.

We provide housing to student families, faculty families and long-term residential tenancies, on-site property management services, and educational and recreational programming for our families.

Your opportunity:

The Community Standards Advisor is a new position, which is responsible for overseeing the behavior management of our Student Family Housing Community.

This behaviour management includes both Mental Health support and Conduct Management. The incumbent will support holistic student and family development through Housing & Residence Life's Community Standards and conduct practices.

Reporting to the Assistant Director, University Family Housing, the Community Standards Advisor functions as a part of the Residence Life Management Team, providing guidance and support to the Residence Life Coordinators, in addition to leading the initiatives surrounding non-academic programming which include wellness, and adult and children-focused educational and recreational programming.

Your responsibilities will include:

Investigating community standard and housing policy breaches
Providing proactive care to prevent physical or emotional injury or harm
Interpreting applicable guidelines and protocols to determine policy and appropriate disciplinary actions for breaches of community standards and/or housing policy violations
Analyzing processes and recommending changes for more efficient coordination of operations
Keeping wellinformed on University programs, policies and procedures, as well as industry best practices and trends, including crisis intervention and emergency protocols
Implementing plans and process improvements for program and service activities
Planning and implementing workflow for a group, in addition to directing the activities of casual staff and coaching student staff on handling personal and nonpersonal complaints

Essential Qualifications:

Bachelor's Degree, or acceptable combination of equivalent experience.
Minimum five (5) years of relevant residence life/housing experience
Minimum three (3) years experience working in a postsecondary residence setting in a similar position
Minimum three (3) years experience in counseling, community programming initiatives, and conflict resolution in a residence environment
Excellent oral and written communication, interpersonal and organizational skills
Proven leadership, supervisory and problemsolving skills
Demonstrated conflict resolution skills
Skilled in working in an unpredictable and often stressful environment both independently and as part of a team of diverse individuals
Intermediate computer skills relating to Microsoft Office Suite (Word, Excel, Outlook)

Assets (Nonessential):

Skilled in working with universityaged adults and individuals in crisis
Experience working with postsecondary students and knowledge of university and community resources
General understanding of the Residential Tenancies Act (RTA)

To be successful in this role you will be:

Approachable
Articulate
Multitasker
Organized
Perceptive
Proactive
Problem solver

Closing Date: 03/21/2023, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Continuing

Schedule:
Full time. Regular daytime schedule, with the possibility of overtime and weekends

Pay Scale Group & Hiring Zone:

Job Category:
Facilities/Ancilliary Services

Recruiter:
Meagan White

**Lived Experience Statement