Enterprise Monitoring Analyst - Calgary, Canada - CGI

CGI

Verified Company

Calgary, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Ready to join an outstanding culture that cares about diversity and inclusion, corporate social responsibility, and gives the freedom to innovate, influence decisions, and chart an exciting career?

CGI is more than just an IT company.

Be part of a team that supports the local community with the ability to draw on global best-in-class talent Benefits include a share purchase program, profit sharing, wellness credits, training, and development programs.

Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to sophisticated technical problems? These are exciting times for CGI, and we are looking for hardworking individuals to innovate with us.

If you thrive on innovation where you can influence the direction of technical strategy, come and join our team

This is a superb opportunity to join our CGI-Calgary team providing leading information technology services to our clients.

Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes.

We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of.

This has been our Dream since 1976, and it has brought us to where we are today — one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Your future duties and responsibilities

Support clients' Cloud adoption strategy
Build, and mature client monitoring capabilities for onpremises and cloud environments
Assist with Change, Problem, and Incident lookbacks to optimize and tune system monitoring capabilities
Build selfhealing capabilities using automation
Optimize alerting and monitoring to identify predictive maintenance requirements
Liaise with key stakeholders to understand their unique monitoring goals and objectives
Design dashboards to provide metrics which supports client system uptime and availability reporting goals
Tune alerting and monitoring to ensure false positives are minimized
Manage continuous monitoring, maintenance, and management of all cloud infrastructure and data centre components
Work with team members to improve monitoring capabilities and standardized practices through continued service improvement
Prepare written technical documents and roadmaps in support of client system monitoring technologies
Understand trends and challenges in his/her area of expertise
Follow ITIL best practice approaches, client policies, standards, and procedures

Required qualifications to be successful in this role

Qualifications:

Progressive experience managing enterprise systems monitoring, working with Cloud technologies and Data Center services
Significant experience in the following areas:
Administration of SolarWinds Orion
Administration of Orion DPA
Administration of Azure Monitor
Monitoring Cloud Infrastructure in Azure
Monitoring Data Center and IaaS workloads
Monitoring of Virtualization technologies (VMWare)
Significant experience in the following areas:
Monitoring Azure PaaS and SaaS offerings
Building selfhealing capabilities and automation
IT infrastructure management automation techniques and/or platforms
Experience with scripting techniques (PowerShell, Python, etc.)
Excellent experience working with vendors and managed service providers
Experience with monitoring containerized solutions is considered an asset

Attributes:

Ability to liaise with numerous vendors, departments, members, and functional roles
Strong communication and documentation skills
Excellent interpersonal skills and strong teamwork orientation
Energetic, adaptable, and highly personable

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